Regional Site Lead

Job Description

PATH Behavioral Healthcare

CRITERIA-BASED JOB DESCRIPTION

TITLE: Regional Site Lead

RESPONSIBLE TO: Operations

WORK AREA: Lafayette, Louisiana (travel between Opelousas, Lafayette and Slidell.)

SUMMARY: Under the guidance of Operations, the Regional Site Lead ensures the successful functioning of clinics and sites within the company, as outlined in the strategic and annual plans, as well as their budgets. This role also involves continuous marketing, business development, and customer relations efforts to meet client and community needs, while upholding the organization's best interests and daily operations of their assigned region.

DUTIES AND RESPONSIBILITIES

Supervisory Responsibilities

Supervision of designated PATH Behavioral Healthcare sites

Must report all responsibilities to Operations

Assist in completion of Performance Evaluations for all staff and oversight on completion of Performance Evaluations of Supervisors for their assigned staff.

A point-of-contact for staff in their designated region and offices

Assistance with coordinating QA plans of action

Assistance with caseload tracking and management.

Review P&L reports, Payroll report, KPI report, and any other report provided by Operations, and staffing for projects.

Day-To-Day Responsibilities

Communicate to staff—in collaboration with Clinical Director, Regional Site Managers, and Operations—implementation of the organization’s goals, objectives, and processes.

Identify, recommend, and oversee implementation of new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.

Responsible for oversight and accountability of the referral log, conversion rates, intakes, and discharges

Confirm client setup for all services with full treatment team

Oversee and maintain site supply needs and building maintenance needs.

Proactively identify and communicate hiring needs, staffing issues to Clinical Director and HR

Maintain and oversee Site/Location Compliance including drills, fire inspections, Certificates of Occupancy, and HIPAA oversight with the direction of the Operations and Compliance Officer

Drive the staffing and organization for regional community events and organizing community outreach efforts.

Be a community liaison and drive business partner relationships to bring in new clients.

Other Duties as assigned by Operations.

QUALIFICATIONS

Education: Candidate must have a high school diploma.

Experience: Minimum of 2 years of operations/upper management experience. Comprehensive knowledge of billing and coding guidelines is required. The ideal candidate is a strong leader equipped with interpersonal skills. Mental Health related experience and provider/business/community connections highly preferred.

Communication Skills: Candidates must possess excellent verbal and written communication skills to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.

Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.

Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.

Background: The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.

Full-time