Front Desk Agent

Job Description

Company Description

About Us

At Property Soar, we are committed to redefining the hospitality experience through professionalism, personalized service, and dedication to excellence. Based in New Orleans, LA, we offer our clients top-tier property management and guest services. We believe in investing in our team and providing opportunities for continuous growth in a collaborative environment.Job Description

Job Description

Property Soar is currently seeking a professional and reliable Front Desk Agent to join our team in New Orleans. As the first point of contact for guests and clients, the Front Desk Agent plays a crucial role in ensuring a positive and welcoming experience. The ideal candidate will have strong communication skills, attention to detail, and a customer-first mindset.

Responsibilities

Greet guests in a warm and professional manner upon arrival

Manage check-in and check-out procedures efficiently

Handle incoming calls and respond to guest inquiries

Maintain a clean, organized, and professional front desk area

Process reservations, payments, and administrative tasks

Communicate with housekeeping and maintenance teams to ensure guest satisfaction

Resolve guest issues promptly and professionally

Maintain records and complete daily reports as neededQualifications

Qualifications

High school diploma or equivalent required

Previous experience in hospitality, customer service, or front desk preferred

Strong communication and organizational skills

Professional appearance and attitude

Ability to multitask and stay calm under pressure

Proficient in basic computer systems and office software

Availability to work flexible shifts, including weekends and holidays

Additional Information

Benefits

Competitive salary: $34,000 - $42,000 per year

Opportunities for professional growth and career advancement

On-the-job training and skill development

Supportive team environment

Full-time employment with consistent scheduling

Full-time