Fulfillment Coordinator

Job Description

Live events are fun.

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.

TicketManager is an official partner of the Philadelphia Eagles, Washington Wizards & Mystics, Washington Capitals, Texas Rangers, LAFC & Angel City, Minnesota Wild, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.

TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

We are proud to be the fulfillment partner of choice for many of the Global 2000. We process millions of tickets annually with over 99.95% fulfillment accuracy. This position is not only critical to our success and reputation as the leader in the industry but the success of our software customers.

*This role is in-person in our Mesa, AZ Office*

Responsibilities:

Distribution of physical and electronic ticket orders

Working with key customers on all shipping needs and issues

Completing various tasks to effectively manage customer’s ticket inventory

Building relationships with TicketManager’s customer base

Organize and maintain fulfillment space daily

Maintaining relationships with shipping providers (FedEx, UPS, etc…)

Desired Skills and Experience:

Bachelor's Degree Required

0-1 years of related work experience

Previous Box Office/Ticketing experience a plus

Excellent communication skills, both oral and written

Process-driven, creative thinker with a proven ability to articulate, and implement innovation solutions

Must have exceptional follow-through, possessing a high level of attention to detail

Experience with Outlook and Excel

Comfortable learning new software programs

Possess the highest level of ethics and integrity!

TicketManager Highlights:

$18 - $22 per hour

$4,000 annual bonus

Company Stock

Role is In-Office, Monday-Friday

401k & Company Match

Health Benefits (Medical, Dental, Vision)

Unlimited PTO

Quarterly Live Event Credit

Monthly Happy Hours & Volunteering

Fun Company Perks

Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row

Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal

4.5 out of 5 Glassdoor rating

Used by over 4,000 globally known companies including ~15% of the Fortune 500

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Full-time