Job Description
Northrop Grumman Federal Credit Union (NGFCU) is currently seeking a creative and innovative Business Development Representative. The Business Development Representative will be responsible for the promotion of credit union products and services to members by leading webinars and monthly virtual events, by telephone, in-branch, or while representing the credit union at various community and sponsor events. Other responsibilities include, but are not limited to, providing counsel to new and existing members regarding to the various credit union services and investment opportunities available, assist members with opening new accounts (Regular Shares, Share Draft, Money Market, Term Accounts, IRAs, etc.) and submitting loan applications. The Business Development Representative will cultivate new and maintain existing relationships for all facets of the sponsor organizations and their affiliates.
With a committed focus on delivering high quality member service, the candidate must bring a strong work ethic and the ability to develop strong relationships with members and sponsor representatives to further grow branch service and sales levels. The successful candidate must have strong verbal communication skills with a level of comfort speaking to members and coworkers.
This position requires a results oriented and highly self-motivated individual, with the ability to effectively prioritize time and responsibilities. The candidate must have proven customer service and cash handling experience, and analytic capabilities with an attention to detail in processing member transactions and loan applications. The successful candidate will have exemplary organizational skills and possess intermediate MS skills with strong PowerPoint skills.
Our preferred candidate will have prior experience working at a member service level in a credit union environment, with some experience processing consumer loan applications. Must feel comfortable hosting virtual meetings and leading webinars for large groups.
This position requires a High School Diploma. A qualified candidates to have a minimum of 2 years of previous member service experience with a Credit Union or bank, and the ability to resolve routine member inquiries. The candidate requires the ability to travel locally, and non-locally, up to 50% of the time, with a valid driver’s license and reliable transportation available for use in accomplishing job requirements.
US citizenship and supporting documentation required to gain security clearance to all sponsor organization sites.
Compensation is commensurate with experience under the following pay range:
Business Development Representative I: $31.04/hr to $43.45/hr
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.
Monday through Friday 8:00 am to 5:00 pm
40 hours
Full-time