QC Manager

Job Description

POSITION SUMMARY

- Responsible for providing leadership and establishing and implementing quality management strategy to go along with overall business plans and objectives.

ESSENTIAL ROLES AND RESPONSIBILITIES

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

- Establish and manage the ISO/TS 16949 compliant procedures for the Quality Management System.

- Manage the quality department.

- Act as company quality representative when interacting with suppliers and customers.

- Work with the product team to establish proper quality methods.

- Act as the primary contact for internal and external quality communications.

- Lead problem solving efforts and manage the corrective action process.

- Define and track Customer Satisfaction Metrics.

- Lead Advanced Product Quality Planning (APQP) including processes, controls and work instructions.

- Support Continuous Improvement throughout the plant including training, documentation and quality control.

- Other duties as assigned.

JOB SKILLS AND QUALIFICATIONS

- The requirements listed below are representative of the knowledge, skill, and/or ability required.

- Ability to interpret and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

- Ability to communicate with supervisor and coworkers.

- Good understanding of shop math including fundamentals of geometry and trigonometry.

- Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education and Experience

- High School Diploma or equivalent

- Bachelor’s degree in engineering, business, or similar required

- 5 to 15 years of experience in a quality function in automotive Tier 1 and/or Tier 2

- TS 16949 certification experience a must

- Working knowledge of; 8D, Six Sigma, Red X, MMOG

- Customer and Supplier interface to resolve quality issues

Full-time