Graphic Designer / Digital Print Operator / CSR

Job Description

Benefits:

Competitive salary

Health insurance

Paid time off

AlphaGraphics Oceanside OVERVIEW:

As an established leader in the Printing, Marketing, and Design industries our mission is to partner with customers from Mom-and-Pop shops to Fortune 50 organizations and provide them with the tools and expertise needed to grow their businesses.

Graphic Design Services is the system by which the customers ideas, requirements and dreams for artwork are translated into reality. A percentage of this job is creative design, but 50% of the design work is file setup and prepress.

Digital Production and Bindery will be about 20% of your time

Customer service Representative (CSR) is about 30% of your time.

This position is salaried and at AlphaGraphics Oceanside we work until the jobs are done, then we go home.

You must be comfortable picking up the phone and talking to customers to help them complete their projects.

Responsibilities

Collaborating and brainstorming with the customer to define design briefs and requirements.

Researching concepts, designs, reference material, and similar work.

Manage at least 10 production jobs per day from your accounts in addition to 10 or more other production jobs.

Complete at least 5 estimates per day.

Rendering and presenting design proofs for revision and feedback from client.

Implementing feedback revision and creating final designs for printing.

Reviewing and proofreading designs to ensure that copy, layout, and dimensions are print-ready.

Overseeing the printing process when necessary to ensure color quality and consistency.

Managing the timelines and workflow of print design projects.

Communicating updates, feedback, and issues with the clients, sales representatives, and the production manager.

Maintaining the AlphaGraphics brand consistency across all designs and printed materials.

Keeping up to date with the latest design trends, techniques, and printing standards.

Maintain a comprehensive digital library as well as maintain optimal file location for the centers ever-growing volume of originals.

Prepares the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects in offset, digital and large format locations

Prepare client files for digital production

Update materials for client projects

Develop as a team player and is critical to the production process

Communicate effectively and continuously, and good listening skills with customers, co-workers, vendors, and leadership

Perform other duties as assignedQualifications

This is a very fast environment. If you know someone that can work faster than you, please don't apply.

Must be able to work in a noisy environment and constantly changing environment.

College/university degree preferred; 2 or 4-year trade school acceptable

3-5 year(s) experience in print design minimum, PC platform

2 years in customer service and or creating estimates

Expert in Illustrator

InDesign and Photoshop a plus

Microsoft Office experience a plus

A strong print online portfolio

Excellent verbal and written communication skills, including grammar, spelling, and punctuation. Copy writing skills a plus.

Ability to work in a high-production, deadline environment; ability to concentrate amid distractions

Able to combine creativity with practical production; excellent organizational skills

Good customer relations skills

A strong belief that work-life balance is a myth perpetuated by lazy people.Job Type:

Full-time Monday Friday

BENEFTIS/PERKS:

Qualify for 5 days paid vacation after surviving 12months.

Qualify for 50% paid health benefits after 12months.

Qualify for Commission on accounts after 12months

The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated AlphaGraphics, Inc. franchisee. If hired, Franchisee will be your employer, not AlphaGraphics, Inc. or any of its affiliates or any other franchisees.

Full-time