Accounts Receivable Analyst

Description:

Summary: Effectively collect past due balances on assigned accounts, high-volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties.

Some essential duties and responsibilities include the following:

Schedule; Monday - Friday, 8:00am - 4:30pm

Optimize customer satisfaction while mitigating credit risk.

Processing and monitoring incoming payments, ensuring efficiency and accuracy of posted cash receipts.

Some essential duties and responsibilities include the following. Other duties may be assigned.

Posting the daily checks/deposit, reconcile credit card payments, and posting branch cashboxes.

Review sales tax, and work with customers on potential tax-exempt projects.

Research skipped invoices directly with the customer.

Research short paid invoices directly with the customer.

Answering inbound customer calls and internal calls.

Establish and maintain effective relationships with customers by providing quick resolution of issues.

Provide any requested invoice information to customers.

Work with customers to finalize payments of any returned checks or credit card charges.

Setting up new accounts and processing credit applications.

Set up sub accounts as needed.

Charge recurring payments to customers.

Maintain and update customer account addresses/invoicing.

Respond to customer credit reference requests on a timely basis.

Work with customers to improve payment based on agreed terms.

Review customer accounts to ensure that all payments are properly posted and applied.

Account reconciliations and research to help identifying and resolving discrepancies.

Complete any month-end procedures and reporting.Requirements:

Requirements

3+ years' experience in Accounts Receivables related role required

Ability to work in a fast-paced, multi-task environment

Strong customer service and phone skills

Work well with a team

A positive attitude with a desire to go the extra mile

Ability to solve complex problems and think creatively

Proficiency with Microsoft Outlook, Excel, and Word is a must.

PI802fe7cd8b53-31181-37645754

Full Time