Treasury Managment, Client Service Consultant

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Respond to inquiries/issues from clients, TM Advisors and internal clients (RMs, Deposit Specialists, Operations)

Completing Treasury Management documentation and utilizing Docusign for execute of required agreements.

Set up Treasury Management add on services/accounts for commercial clients.

Train clients on existing TM services.

Back-up for security token fulfillment.

How you’ll succeed

Critical Thinking – Verify documentation according to established signing authority procedures to confirm that documents received from customers are complete and properly executed. Address gaps in signing authority documentation, escalating unresolved items, applying policies or engaging the appropriate internal partners to facilitate a resolution.

Relationship Building – Provide assistance to clients, Relationship Managers and Treasury Management colleagues.

Who you are

You understand and have working knowledge of Treasury Management products and services.

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

Values Matter to You. You bring your real self to work, and you live our values – trust, teamwork and accountability.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $75,000.00- $90,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job LocationIL-120 S LaSalle St

Employment TypeRegular

Weekly Hours40

SkillsActive Listening, Automatic Clearing House (ACH) Processing, Client Service, Critical Thinking, Customer Experience (CX), Decision Making, DocuSign, Fidelity National Information Services (FIS) Core Banking, File Maintenance, Interpersonal Communication, Investigating, Presentation Preparations, Teamwork, Treasury Management

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