Telecom/VOIP Technician

Full Job DescriptionJob#: 2074064Job Description:Apex Systems is seeking a Telecom/VOIP Technician to work fully onsite in Kings Point, NY.Responsibilities:• Program and trouble shoot VOIP phone and telecom issues• Administer licensing and users on call Manager• Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines• Perform network cable pulls and install network drops• Work with the network team in resolving network, wireless and VoIP issues• Resolve trouble tickets with Help-Desk team with end to end resolution• Maintain and support tributary equipment• Basic physical layer troubleshooting for Network Switches and fiber connections• Support Wireless access points and WAP installations• Perform other duties that can ariseQualifications• 1- 3 years experience working with VOIP Call manager• 1-3 years experience with Network and wireless equipment• 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting• 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections• Knowledge of Cisco call manager and Cisco Unity VM• CCNA or VOIP certification preferred• Attention to Detail - able to efficiently process individual tasks quickly and accurately• Integrity - ability to be honest and maintain strong moral principles• Procedure Development - ability to develop, maintain and drive standardized processes, procedures and work flows through the organization• Attitude - driven to constantly learn and adapt to new technologies and solutions• Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and StudentsOther Requirements:• Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trustEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or .Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Minimum Salary: 20.00

Maximum Salary: 35.00

Salary Unit: Hourly