Senior Associate, Business Intelligence Analy

Job Description

JOB SUMMARY:

CFSB is seeking a Business Intelligence Analyst to join our Business Intelligence & Analytics team. This role will focus on designing, building, and optimizing dashboards, reports, and data models to support data-driven decision-making across our banking operations and product teams. The ideal candidate is highly analytical, detail-oriented, and experienced with modern Business Intelligence tools such as Power BI and Sigma, with a strong understanding of U.S. payment systems, including ACH and Wire transfers.

Responsibilities:

Develop and maintain dashboards and self-serve reporting solutions using Power BI and Sigma.

Collaborate with business stakeholders (e.g., CardOps, ACH, Wires, Compliance) to gather reporting requirements and translate them into scalable BI solutions.

Work closely with Analytics Engineers and Data Engineers to improve data models, define business metrics, and ensure consistency across reports/dashboards.

Leverage domain knowledge of U.S. payment rails (ACH, Wires) to provide context-rich reporting and analytics operations.

Monitor dashboard performance and implement optimizations for faster and more reliable reporting.

Ensure data accuracy, integrity, and quality in BI outputs.

Support the creation of documentation for data definitions, dashboard usage, and reporting workflows.

Proactively identify opportunities to automate reporting processes and improve operational efficiency.

Knowledge,Skills, and Abilities:

Proficient in SQL.

Understanding of U.S. payment systems, specifically ACH and wire transfers, including their operational functions and reporting aspects.

Strong analytical and problem-solving skills with attention to detail.

Familiarity with data modeling concepts (e.g., star schema, semantic layers).

Excellent communication skills with the ability to work cross-functionally.

Education, Training, and Experience:

4+ years of experience in BI, analytics, or data reporting roles in providing actionable insights.

3+ years of hands-on experience with Power BI and Sigma for creating analytics solutions.

Experience working with cloud data warehouses (preferably Snowflake).

Experience in financial services is a plus.

Salary: $90,000 - $110,000.00 per year

"Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience."

About Community Federal Savings Bank (CFSB)

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes

Full-time