Front Desk Agent

Job Description

Front Desk Agent - Saturday & Sunday AM/PM Shifts

$15 per hourResponsibilities:

Greet and check in hotel guests upon arrival

Ensure that rooms are correctly booked and allocated to guests

Follow all credit, cash-handling, and check-cashing protocols

Keep up-to-date records of room availability, prices, and types

Present guests with hotel services and alternatives in order to increase sales

Be informed of the hotel's amenities, services, and activities

Communicate room status updates with housekeeping staff

Refresh meeting rooms as needed

Be informed of what businesses offer in the downtown area so you can assist guests in making their trip everything they imagine

Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environmentQualifications:

High school diploma or equivalent

Previous customer service or hospitality experience is preferred

Working knowledge of Opera is a bonus

Excellent communication skills in English, the primary language used in the workplace

Ability to stand for extended periods of time (8 hours per shift)

Ability to lift up to 40 pounds

Strong typing, grasping, writing, and listening skills

A positive attitude is essential

Please only apply if you meet each of these criteriaAbout Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 500 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Part-time