Remote Loan Processor (Data Processing)

Job Description

Enova International is hiring! We provide a pay rate of $17.00/hr, coupled with a quarterly performance bonus and various other incentive programs. This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Utah, or Wisconsin.

About Enova:

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

About the role:

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications, overseeing every loan in your assigned pipeline from initial submission to approval status.

Responsibilities:

Manage a queue of loan applications, ensuring compliance with established quality standards for processing

Initiate outbound calls to customers to verify details on loan applications and collect additional information if required

Resolve customer issues efficiently through phone, email, or fax communication channels

Keep customer accounts meticulously updated with accurate information

Requirements:

Experience in a call center setting is preferred

Proficient in phone communication and verbal skills, with a keen ability to actively listen

Familiarity with CRM systems and their practices

Customer-centric approach with adaptability to various personality types

Strong multitasking abilities, adept at setting priorities and managing time effectively

Compensation:

The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail at enova.com/culture

Benefits:

Health, dental, and vision insurance including mental health benefits

401(k) matching plus a roth option (U.S. Based employees only)

PTO & paid holidays off

Sabbatical program (for eligible roles)

Summer hours (for eligible roles)

Paid parental leave

DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)

Employee recognition and rewards program

Charitable matching and a paid volunteer day…Plus so much more!

Shifts available: (In Central Time)

Sun 9:00am-5:30pm, Mon-Thu 11:15am-8:00pm

Tue-Fri 11:15am-8:00pm, Sat 9:00am-5:30pmCompany Description

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered ColossusTMplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Full-time

Fully remote