OFFICE ASSISTANT
Description:
Job Requisition ID: 47105
Closing Date: 05/30/2025
Agency: Illinois Workers' Compensation Commission
Class Title: OFFICE ASSISTANT - 30010
Skill Option: None
Bilingual Option: Spanish
Salary: Anticipated Starting Salary $3,658 monthly; Full Range $3,658 - $4,695 monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
The Illinois Workers' Compensation Commission is seeking a bi-lingual (Spanish) Office Assistant for our Chicago Office.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Under direction of the Information Supervisor, performs a variety of complex information and assistant duties; receives and responds to telephone inquiries to the Illinois Workers’ Compensation Commission and provides informational assistances to the public, attorneys and other interested parties regarding the Rules and Administrative procedures of the Workers’ Compensation and Occupational Diseases Acts; answers questions regarding the status of cases pending at the Illinois Workers’ Compensation Commission and performs a variety of clerical support functions.
Essential Functions
Answers telephone inquiries from injured workers, employers, attorneys and insurance companies regarding the Workers’ Compensation and Occupational Diseases Act.
Using judgment, assists unrepresented plaintiffs, attorneys, paralegals and general public.
Answers questions regarding status of workers compensation cases filed/pending at the Illinois Workers’ Compensation Commission.
Accesses computer program to order settlement contract files stored at various locations.
Minimum Qualifications
Requires knowledge, skill and mental development equivalent to completion of high school and one year of related office experience.
Requires the ability to speak and write in Spanish at a colloquial skill level.
Work Hours: Monday - Friday 8:30 am - 5:00 pm
Work Location: 69 W Washington St Chicago, IL 60602-3134
Agency Contact:
Email:
Phone #:
Posting Group: Office & Administrative Support
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
Illinois Workers’ Compensation Commission offers a robust benefit package including:
Monday-Friday schedule
Health, life, vision, and dental insurance
Paid Parental leave
Pension Plan
Deferred Compensation, and other pre-tax benefit programs
Employees earn (12) paid sick days annually
(10-25) paid vacation days (based on years of service)
Employees earn (3) paid personal days (pro-rated based on start date)
(13-14) paid state holidays annually
The Illinois Workers' Compensation Commission resolves disputes between employees and employers regarding work-related injuries and illnesses. A case is first tried by an arbitrator, whose decision may be reviewed by a panel of three commissioners. Cases may then be appealed to the circuit court, Appellate Court, and Illinois Supreme Court. Like most court systems, the vast majority of disputes are resolved by settlement.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: