Business Development Manager - Steam

Job Description

The Business Development Manager will drive the sales effort by cultivating and building new business opportunities. In conjunction with Sales and Operations Management, this position will develop and execute a structured approach to provide innovative solutions, increase company revenue and deliver higher value solutions.

ESSENTIAL DUTIES

Business Growth Functions

1. Analyze and identify potential growth areas within the boiler industry, including new market segments, geographic regions, or product/service offerings.

2. Develop market entry strategies and action plans to penetrate new markets and expand the company's presence in existing markets.

3. Ensure that there are sufficient prospecting calls being made each week to identify new business opportunities with customers and prospects based on guidelines established by Willbanks.

4. Perform updates within customer relationship management (CRM) software.

5. Provide customer presentation development and delivery.

6. Maintain a heavy focus on account acquisition.

7. Identify and develop business opportunities in assigned Region and/or Market.

8. Maintain a full understanding of Willbanks’ solution portfolio.

9. Provide feedback on market & competitive trends within assigned Region and/or Market.

10. Ensure timely follow-up of quotes and opportunities with customers.

11. Prepare all necessary reports and forecasts in a timely & accurate manner, as requested by management.

12. Maintain a close working relationship with the Operational Management team.

13. Participate fully in training sessions, meetings, skill building, and professional development classes.

Sales Functions

14. Develop and execute sales action plans that deliver profitable growth according to the accepted business plan, with emphasis on achieving Willbanks’ revenue and margin targets.

15. Update and maintain current customer information and sales activities in Willbanks’ CRM on a daily & weekly basis.

16. Evaluate customer needs, understand market drivers and forces, and ensure appropriate service/product delivery and pricing.

17. Upsell and Cross-sell Willbanks’ solution portfolio within assigned Region and/or Market.

18. Provide support as the first contact for Willbanks Sales.

19. Coordinate with Sales Management and Operation teams.

ADDITIONAL DUTIES

20. Represent Willbanks Group, Inc. at all trade shows, professional meetings and industry forums as deemed appropriate by Sales Management.

21. Perform all other duties as assigned.

CORE VALUES

Think Forward

What got us here, won’t get us there.

Challenge the status quo.

· Anticipate.

Lift up

Encourage.

Educate and elevate.

· Extend a helping hand.

Do Right

Do what you say.

No Bullshit.

Be Great

· Good is the enemy.

· Be the exception.

· Rise above.

· Go beyond.

Bring Passion

Love what you do.

Motivate.

Inspire.

· Have fun.

Improve Today

Be better.

Make the world better.

COMPETENCIES

EDUCATION

· Bachelor’s degree in Business Administration, related field, or equivalent industry related experience.

CERTIFICATIONS & LICENSES

· N/A

EXPERIENCE

· Three (3) to five (5) years of sales experience.

· Business development or sales experience in the boiler, HVAC, plumbing, or other industry related experience a plus.

· Customer relationship management (CRM) experience.

· Knowledge of general mechanical concepts.

TALENTS

Hunting and technical sales

Detail oriented

Customer Service

Organization

Verbal and Written Communication

Work well with others in a fast-paced, high-volume environment.Company Description

Willbanks, Inc. is the #1 Boiler Service in the nation: from boiler sales and installation to maintenance and repair, we consider everything from planning to performance. Our people are what set up apart from the competition. We are looking for the best and brightest talent in the industry to grow our great team of innovators!

Full-time