Data Entry Specialist

Job Description

***Signing Bonus $1500

Sign-On Bonus for Bilingual Applicants: $1,500 (Distributed in 3 parts: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment)

JOB TITLE: Data Entry Specialist

LOCATION: Pleasanton, CA Access Triage Center

Type: Part-time 16 Hours

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

The Data Entry Specialist will provide support to the Program and Personnel Manager. In this role you

will perform various office duties which include but are not limited to; data entry, data reporting, inventory and purchasing supplies, arrange maintenance for the facility and vehicle, ensure compliance and safety are being met.

How can you make a difference in people’s lives?

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Accountabilities:

Office Administration

Record Keeping and Reporting

Community Outreach

Responsibilities:

Maintain all required records and documentation needed for opening and closing in the SDL

Performs Quality Assurance as it relates to data and record keeping

Effectively work as part of a team, and verbalize areas of concern during weekly meeting with Program and Personnel Manager

Attend all staff meetings and required agency meetings and trainings unless excused

Take minutes at staff meeting

Type correspondence, reports, and other documents as needed

Responsible for maintaining a clean environment at all times

Drive program vehicle when necessary

Ensure Safety Information is being completed including; fire drills, workman’s comp claims, program safety audit, etc. and sent to HR as required.

Ensure confidential information is protected

Perform daily/monthly/quarterly/ and annual data entry, auditing and reporting into multiple systems

Record, document, monitor data pertaining to census models

Responsible for inventory control; monitor inventory, report inventory needs to Program and Personnel Manager

Provide telephone referral services information and support

Develop and maintain positive working relationships with team and staff member

Assist Program and Personnel Manager with program presentations to providers; law enforcement, hospitals, county providers, etc.as needed

Assist Program and Personnel Manager with implementation and training staff on program changes

Serve as a program designated Safety Coordinator, collaborating and communicating information from attending Horizon Services Safety committee meetings

Support frontline staff during meal breaks and rest breaks if needed

Other task assigned by Program and Personnel Manager

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job)

FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:

(knowledge and skills required to effectively perform the job)

Professionalism-Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior. Practices good hygiene and presents an appropriate professional appearance. Completes all assigned task on time, accurately and with minimal supervision. Works to make a friendly impression by using good eye contact and addressing people by their names. Works to develop and maintain positive working relationships with co-workers by being at work on time & complying with work schedule, focusing on work, and complying with HSI’s policies and treatment philosophy.

Interpersonal Savvy-Relates openly comfortably with people across levels, functions, culture, and locations. Acts with diplomacy and tact. Builds rapport in an open, friendly and accepting way. Builds constructive relationships with people both similar and different to self. Picks up on interpersonal and group dynamics.

Optimizes Work Process-Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the processes necessary to get work done with highest quality. Separates and combines activities into efficient and clear workflow. Designs processes and procedures that allow managing with minimal supervision. Seeks ways to improve processes, from small tweaks to complete reengineering.

Values Differences & Cultural Awareness-Recognizes the value that different perspectives and cultures bring to an organization. Seeks to understand and adapt to different perspectives and cultures. Contributes to a work climate where differences are valued and supported. Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results. Is sensitive to cultural norms, expectations, language preferences and ways of communicating. Is aware of own cultural biases and proactively seeks consultation from supervisor on how to handle them.

Ability to use a computer; MS Word, Excel, PowerPoint, database systems, write reports

Knowledge of demographic data collection

Safeguard PHI information

Ability to manage time and prioritize

Experience presenting program and services in the community.

Ability to execute projects and measure results/ impact

Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention)

Experienced working with diverse populations and cultures

Able to exercise good judgment and maintain healthy boundaries with participants.

Able to drive a 10 passenger van.

What else is required?

AA degree or equivalent training/experience preferred.

Two years working in a multi-faceted office, juggling various demands.

Excellent oral and written communication skills

Experience maintaining inventory.

Must have a good driving record and valid California Driver’s license and current insurance.

Must be willing to become CPR/First Aid certified.

Preferred:

Familiarity with HIPAA compliance and data privacy best practices.

Experience onboarding/offboarding employees in a small-to-medium organization.

Exposure to scripting in Python and data integration tools is a plus.

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.

PTO and Holiday pay.

Retirement benefits after 6 months of service.

Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $24-25/per hour depending on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

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