Leasing Consultant

Job Description

Capano Management is seeking a Residential Leasing Consultant to be the face of our community, responsible for assisting prospective residents in finding their ideal home. Our Residential Leasing Consultants are the first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. This individual will have excellent customer service skills, think outside the box, have the ability to build lasting relationships and exude professionalism in all interaction.

Role and Responsibilities.

Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great move-in experience

Showcase the value of the community features as they relate to the customer needs

Use a customer focused attitude year round to ensure a smooth renewal process for existing residents

Utilize and establish creative marketing and social media strategies to increase property traffic

Support occupancy and retention goals by following up with potential and current residents

Use problem solving skills and best judgment to handle unpredictable situations as they arise

Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision

Promote positive resident relations through courteous and timely response to resident needs and concerns

Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks

Collaborate with team members to plan and organize resident events

Will assist in other projects and activities as assigned

Qualifications and Preferred Skills.

Work a varied schedule including weekends and holidays as required

Proficiency in Microsoft Office Suite including Word, Excel & Outlook

Strong written and verbal communication skills

Leasing and/or property management experience not required

Excellent organizational skills and ability to manage multiple priorities with competing deadlines

Exhibits behaviors of honesty, commitment to goal achievement and effective relationships with colleagues

Self-start with the ability to quickly adapt to new circumstances as they arise

Ability to maintain a high level of confidentiality keeping all account information confidential and handle discrete matter appropriately

Education and Experience

Hight school diploma required, Degree preferred

One year of experience in sales, hospitality and/or customer service

Full Time Employment Benefits:

Capano offers competitive compensation and benefit package to full time employees which includes: medical, dental, vision, life insurance, and disability benefits, 401(k) Match, Paid Time Off and a number of company sponsored events.

Capano Management is an Equal Opportunity Employer that values and encourages diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All employment is decided on the basis of qualifications, merit, and business need.

Full-time