Direct Sales Representative - Telecommunications

Job Description

Pristine Telecommunications is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as Direct Sales Representatives and advance their careers.

We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Direct Sales Representative that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process. With superior communication skills, ingenuity, and a solution-oriented mindset, we dominate the market and execute one-of-a-kind campaigns that result in complete customer satisfaction and leave our clients wanting more.

To achieve this level of high performance, we know it all starts from the top-down. This is why we have open-door policies in place, conduct daily training sessions, and provide you with a reliable mentor to assist in ongoing leadership development and advancement opportunities. As a result, every day holds the opportunity to become 1% better.

Direct Sales Representative Responsibilities:

Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests

Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust

Maintain a positive and empathetic demeanor towards customers at all times

Respond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levels

Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends

Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly

Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members

Direct Sales Representative Requirements:

At least 1-2 years of experience in a customer service, sales, or client-facing position

Natural communicator with the ability to build rapport and establish trust in a fast-paced setting

Ability to stay calm and maintain a solution-oriented mindset when working through challenging situations

Positive attitude with a confident demeanor

Superior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requests

Driven by performance and always looking to improve continuously

Full-time