Insurance CSR

Job Description

We are looking for a Part-Time Customer Service Representative Assistant to provide support to our Account Managers. We are looking for people with a friendly and professional demeanor, good communication skills, and efficiency with their work quality. Paid Training, Yearly Reviews and Room for Growth Opportunities within Company.

Service Responsibilities:

Working very closely with Account Managers and Owner, providing support as needed with Certificates, Endorsements, and Policies

Learning and understanding company insurance products.

Accessing customer accounts and policy schedules.

Reviewing Policies for Typos, etc. before sending out to customers

Answering calls

Filing

Service Representative Requirements:

High school diploma or GED.

Previous experience working as a customer service representative, preferred.

Willingness to learn knowledge of insurance products and policy schedules & forms.

Friendly and professional demeanor.

Excellent communication and interpersonal skills.

Basic computer skills

High-level typing skills.

Knowledge of telephone and call forwarding systems.Company Description

Commercial Insurance Brokerage

Part-time