Experienced and reliable warehouse professional with a strong background in e-commerce order fulfillment, certified forklift operation, and team leadership. Skilled in managing online order workflows, safely operating material handling equipment, and guiding warehouse teams to meet productivity and accuracy goals. Focused on maintaining high standards of safety, efficiency, and customer satisfaction in fast-paced warehouse environments.
Key Responsibilities:
Picked and packed online customer orders accurately and efficiently, meeting daily fulfillment targets.
Operated forklifts (sit-down, stand-up, reach trucks) and other equipment to move, load, and organize inventory.
Led warehouse team members by assigning tasks, monitoring productivity, and providing on-the-job training.
Ensured order accuracy and timely dispatch of e-commerce shipments.
Maintained clean, organized picking areas and enforced warehouse safety and operational procedures.
Collaborated with inventory and shipping departments to resolve order discrepancies or stock shortages.
Performed inventory counts, tracked stock movement, and assisted in receiving and restocking activities.
Communicated effectively with supervisors and cross-functional teams to meet operational goals.
Skills:
Certified forklift operator with multi-equipment proficiency
Expertise in online order picking and fulfillment systems
Team leadership and task delegation experience
Familiar with Warehouse Management Systems (WMS) and scanning tools
Strong organizational and problem-solving skills
Knowledge of warehouse safety protocols and OSHA compliance
Excellent communication and time-management abilities