Cloud Engineer - Azure

About Falconwood, Inc:About Falconwood, Inc: Falconwood, Inc. is a woman/veteran-owned business providing executive-level consultants and programmatic support to Department of Defense (DoD) Information Technology (IT) initiatives and programs. We specialize in acquisition strategy, implementation activities, cloud computing, systems engineering, and cybersecurity policy and engineering.

We have an immediate opening for an Senior Azure Cloud Engineer to provide operations support for Azure-based cloud environments. This role focuses on ensuring the operational stability, security, and performance of cloud infrastructure and DevSecOps pipelines while supporting ongoing deployments, system enhancements, solution security, and helpdesk operations.

Responsibilities

The Senior Azure Cloud Engineer will:

Monitor, maintain, and optimize Azure cloud infrastructure to ensure high availability, scalability, and performance of enterprise applications.

Troubleshoot and resolve operational issues related to Azure services, DevSecOps tools, and CI/CD pipelines in production and pre-production environments.

Configure and manage Azure resources, including virtual machines, storage accounts, networking components, Azure Container Registries, and Key Vault integration for secure resource management.

Support the deployment and operation of DevSecOps tools, including GitHub Advanced Security (CodeQL, Dependabot, SBOM), GitHub Workflows, and Visual Studio Code/Enterprise for development and pipeline automation.

Implement and maintain security tools such as Trellix, Invicti, and Anchore to ensure compliance with DoD cybersecurity standards.

Manage Windows Server environments, including general administration, client-side domain joins, and troubleshooting SCCM-related issues affecting servers.

Support Linux (Ubuntu) environments for current and future server and appliance deployments.

Use Azure CLI and PowerShell scripting to automate operational tasks and streamline resource management.

Review Azure Monitor analytics and Azure portal logs to identify and remediate subscription and resource issues.

Manage containerized workloads using Docker and Azure Container Registries for image management and deployment.

Implement automated monitoring, logging, and alerting systems using Azure Monitor, Log Analytics, and Application Insights.

Collaborate with development and engineering teams to ensure seamless integration of applications, including SQL integration, into Azure environments.

Apply security best practices, including configuring Azure Security Center policies, managing role-based access control (RBAC), and ensuring compliance with DoD standards.

Assist in the automation of operational tasks using Infrastructure-as-Code tools like Terraform or Bicep.

Participate in incident response, root cause analysis, and post-incident reviews to improve system reliability.

Provide helpdesk support by taking ownership of tickets in the Remedy ticketing solution, resolving issues, and managing incidents to ensure timely resolution and user satisfaction.

Document operational processes, configurations, troubleshooting procedures, and helpdesk resolutions for knowledge sharing and audit compliance.

Contribute to Agile processes, including sprint planning, backlog grooming, and daily stand-ups, to align operational support with project goals.

Engage with Falconwood’s Cloud Center of Excellence (CCoE) to share best practices and drive continuous improvement in cloud operations.

Qualifications

Minimum of 3 years of experience in cloud operations, with at least 2 years focused on Azure environments in an enterprise setting.

Hands-on experience supporting Azure infrastructure, including compute, storage, networking, Azure Container Registries, and Key Vault integration.

Proficiency in administering DevSecOps tools, including GitHub Advanced Security (CodeQL, Dependabot, SBOM), GitHub Workflows, and Visual Studio Code/Enterprise.

Experience with security tools such as Trellix, Invicti, and Anchore for vulnerability management and compliance.

Strong Windows Server administration skills, including troubleshooting SCCM issues and client-side domain joins.

Familiarity with Linux (Ubuntu) administration for server and appliance management.

Proficiency in Azure CLI and PowerShell scripting for automation and resource management.

Experience reviewing Azure Monitor analytics and Azure portal logs to resolve subscription and resource issues.

Knowledge of Docker and Azure Container Registries for container and image management.

Understanding of SQL integration in Azure environments.

Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Bicep) and configuration management.

Experience with helpdesk support, including ticket ownership, problem resolution, and incident management using Remedy or similar ticketing systems.

Knowledge of cloud security principles, including identity management, network security, and compliance frameworks (e.g., NIST 800-53, DoD STIGs).

Understanding of CI/CD pipeline operations and troubleshooting in a cloud-native environment.

Minimum SECRET clearance and a security certification such as Security+ or Azure Security Engineer Associate.

2+ years of experience supporting production environments with a focus on uptime, performance, and incident resolution.

Strong problem-solving skills and the ability to work under pressure to resolve operational and helpdesk issues quickly.

Excellent written and verbal communication skills for documenting processes, resolving tickets, and collaborating with cross-functional teams.

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Azure Administrator Associate or Azure DevOps Engineer Expert certification is highly desirable.

Familiarity with DoD enterprise architectures is a plus.

Pay Range

$140k - 160k annually, plus benefits

Regular Full-Time