Customer Support Specialist - Sofia, Bulgaria

Were Hiring: Customer Support Specialist (Czech & English) in Sofia, Bulgaria

Are you fluent in Czech and passionate about helping others? Join our on-site team in Sofia, where you'll support adult consumers of a leading international lifestyle brand by assisting with product guidance, order tracking, account management, and general inquiries via phone, chat, and email all within a compliance-driven, fast-paced environment.

Location: On-site in Sofia, Bulgaria

️ Languages: Czech (C2/native) + English (B2+)

Shifts: Rotational: Mon - Sat (09:00 - 23:00), Sun (10:00 - 19:00)

Type: Full-time

Whats in it for you:

Competitive salary with additional annual payments

Private health insurance & wellness support

Paid training and structured onboarding

Career development in a growing international company

Modern office environment with a collaborative team

You Bring:

Native or C2-level Czech and strong English

Excellent communication and problem-solving skills

Comfort working with digital tools and support systems

Previous customer service or retail experience is a plus

Detail-oriented, reliable, and customer-focused mindset

Deliver outstanding service in a highly respected, regulated industry and grow with a team that values quality, compliance, and care.

Apply now and take the next step in your customer service career!

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