Operations Manager - Network and Systems Management

Job Description

Operations Manager - Network and Systems Management

Overview

Responsibilities

Serve as central point of contact for any IT Operational issues.

Ensure stable operation and efficient performance of client's enterprise networks and projects. monitoring and managing all aspects of IT operations to ensure they meet performance metrics.

Provide leadership, project and activity planning, coordination, and day-to-day direction as needed, produce required deliverables and meet the relevant operations/project milestones.

Manage multiple IT teams/managers to include network, system administration, systems security, Tier 1/2 Help Desk with team ranging in size from 5-15 team members.

Analyze current operations practice to identify areas for improvement and create project management deliverables.

Provide management oversight of all other contract employees.

Foster a collaborative environment.

Work directly with client's program manager and develop an outstanding customer relationship.

Identify risks and recommend mitigation plans.

Develop and maintain staffing plan by recruiting and interviewing new contract personnel.

Other related duties as assigned.

Qualifications

A degree in Computer Science or other IT related discipline is preferred.

Certified Project Management Professionals (PMP) is a plus.

Ten years of IT and management experience is preferred.

Excellent organization skills and attention to details.

Excellent verbal and written communication skills.

Must be able to work independently with little to no oversight.

Minimum DoD interim Secret clearance.Company Description

As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

The work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, we provide support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, we provide innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As an employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportuni

Full-time