Network Engineer I

Job Description

As a Network Engineer, you will work on global, large-scale network infrastructures for phoenixNAP, which has more than 15 data centers around the world. Additionally, phoenixNAP operates a multi-100Gigabit private network that includes transatlantic and transpacific links and pushes more than a Terabit of network traffic to the Internet. Working in a highly dynamic and fast-paced environment, you will assist clients with maintaining and improving their infrastructure, assist with rolling out new company product lines and support the rest of the Network Engineering team based in the US, Malta, Serbia, among other countries.

Key Job Duties & Responsibilities:

Overall responsibility for network operations and maintenance of all systems to ensure compliance with CWIE/CCBill/phoenixNAP guidelines and industry best practices.

Troubleshoot connectivity issues to minimize downtime.

Act as last line support function and provide assistance to other employees and NOC.

Participate in on-call roster.

Utilize network management systems to monitor, diagnose, control, and measure network performance, ensuring proactive issue resolution and optimization.

Strives for continuous improvement to ensure that the network infrastructure attains maximum performance, security, and availability.

Develop and maintain comprehensive network documentation, including configurations, interconnections, processes, and service records, to ensure accurate tracking of maintenance and system changes.

Participate in meetings to provide updates and accountability.

Maintain effective communications with vendors, peers, and clients in support of assigned tasks and initiatives.

Position Requirements:

Minimum (Necessary) Qualifications:

Bachelors degree and/or CCNP Certification.

Minimum of four years’ experience in Enterprise Networks.

Experience with WAN enterprise hardware and solid understanding of Global Networks and Peering.

Experience with system lifecycle management such as software/hardware upgrades from remote locations.

Extensive knowledge of IPv6 and migration methods.

Extensive knowledge of Routing Protocols, Switching, Security and VPN.

Extensive knowledge of DDoS Protection systems.

Working knowledge of VMWare NSX components.

Strong business orientation with a demonstrated knowledge of the IT industry.

Ability to communicate with and understand the needs of non-technical internal and external clients.

Additional Desirable Qualifications:

Interest in additional Network Related training

Knowledge of Microsoft Family of Products

Knowledge of Linux Platforms

Knowledge of scripting

Attendance Requirements:

Position is to cover US – 7:00 to 15:00 Phoenix time

The position is full time remote. Employees are expected to work 40 hours weekly and participate in on-call roster.

Schedule will be determined by Network Services Management Team.

Company Description

PhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises

Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.

Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.

To learn more click here:

Full-time