Department:Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
This posting is for multiple technology positions across various Teams in Southwest's Warrior Hire Program. The mission of the Warrior Hire Program is to recruit and hire transitioning Veterans and guide and support them through the beginning of their corporate career by providing them opportunities for professional growth, camaraderie, and mentorship. If you're planning your transition to a civilian career or recently transitioned, this program is designed to support you in that transition and as you join our Southwest Family. Thank you to those who currently or previously served, giving us all the freedom to fly. Review the information below to understand what each team does.
Additional details:
Cybersecurity Engineering Enablement team: Partners with Technology Portfolio Teams to deliver on product capabilities for Identity Governance and Administration, Access Management, Privileged Access Management, and Directory Services. Ensures capabilities are reviewed and enabled for identity-related security patterns. This team prefers Candidates to have experience with AWS, Linux/ Windows Infrastructure, Bash scripting, BeanShell / Java, Agile/Kanban, and a security first mindset with fundamental concepts of IAM – like SSO, user life cycle management and access controls.
Cloud Security team: Protects Southwest’s cloud environment by building and continuously improving upon an innovative Cloud Security Program that supports the entire enterprise. This team prefers Candidates to have experience with Agile/Scrum and AWS resources and services, including: Identity Center (IdC), Security Lake, Security Hub, CloudTrail, CloudWatch, GuardDuty, Inspector, Detective, Lambdas, and Athena; Gitlab, Terraform; Prisma; Trivy.
(There is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, and Wyoming, and Puerto Rico) If an applicant currently resides in an ineligible state, they may relocate to an eligible state and be considered for the program.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Provide security guidance to application and Partner Teams to remediate security vulnerabilities, risk items, and policy exceptions
Deliver training for clients in use of the key Cybersecurity systems, and automated environments
Responsible for immediate response to production program issues
Partner with production testers to identify defects and complete testing
Test and implement system enhancements using techniques that preserve system integrity
Assist in maintaining systems and regular functionality
Triage, research potential defects, and partner to prioritize repairs. Transition features to Business support
Follow established procedures and standards to ensure high quality and quantity of work
Analyze and resolve multiple complex problems with minimal direction
Respond to problems, perform root cause analysis, investigate information, perform impact analysis; formulate and execute plans to develop solutions with guidance
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
Knowledge of existing elements in value pipeline, including: PingFederate, eDirectory, Active Directory, CyberArk, and Micro Focus IDM
Knowledge of Agile best practices
Knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience
Ability to apply knowledge and skills of software development and testing to solve a range of problems
Intermediate knowledge of at least one required programming language
Skilled in strong communication and negotiation in working with various Technology or partner Teams
Ability to analyze large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences
Education
Required: High School Diploma or GED
Required: Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, Cybersecurity, or related field; or equivalent formal training
Experience
Required: Entry-level experience; developing skills and knowledge in developing, implementing, or integrating technologies for Enterprise security
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $86,850 per year to $96,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the
discretion of the company.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (yourare eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company
contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement
Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including
pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love:
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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R-2025-54559