Receptionist

Job Description

Responsibilities:

• Greet clients and visitors warmly while managing front desk operations efficiently.

• Answer and direct calls using a multi-line phone system, ensuring excellent customer service.

• Perform data entry tasks, maintain organized files, and ensure accurate documentation.

• Schedule appointments and manage calendars to support team productivity.

• Handle email correspondence promptly and professionally.

• Assist with tax season workflows, including processing a high volume of tax returns.

• Distribute incoming mail and scan documents as needed.

• Provide general office support, including organizing and maintaining office supplies.

• Collaborate with team members to ensure smooth operations during high-demand periods.

• Participate in occasional weekend shifts during tax season deadlines.

• Previous experience in a receptionist or administrative support role.

• Familiarity with financial or tax firm operations is highly desirable.

• Strong skills in Microsoft Office applications, including Word, Excel, and Outlook.

• Exceptional interpersonal abilities with a detail-oriented and efficient approach.

• Proven ability to manage multiple tasks and work effectively in a fast-paced environment.

• Availability to work overtime and weekends during peak tax season.

• Excellent organizational and communication skills.

• A steady work history and a positive, team-oriented attitude.