Accounts Coordinator - ACH / Wire

Job Description

BCforward is currently seeking a highly motivated Trust Associate / Banking Opertions specialist @ Cleveland OH

Job Title: Senior Trust Associate / Banking Opertions specialist (ACH / Wire)

Pay Rate: $25/hr to $27/hr

Duration: 6 Months

Location: Cleveland OH 44114

Job Description:

ESSENTIAL JOB FUNCTIONS

Work in partnership with a Senior Institutional Advisor/Relationship Manager to service and monitor an assigned group of accounts to ensure timely and accurate processing of client directed trades and transactions and the required financial reporting.

Demonstrate knowledge relating to the institutional trust/custody client needs and IA product offerings and operational effectiveness and efficiency (ex. Account Onboarding, asset collection, alternative assets, pension payment system, client & file system maintenance, etc.)

Processes, on daily basis, various cash processing transactions including wire transfers, preparation of checks, transfer of cash, deposit of funds, and executes securities trading.

Reviews and manages daily cash reports for cash overdrafts and uninvested cash, as well as making sure that the cash is invested appropriately.

Develop relationships with clients and their service providers, such as consultants, third-party plan administrators, accountants, auditors, outside RIA’s, etc.

Read and understand standard institutional client trust/custody agreements and documents for administrative and fiduciary purposes.

Client Experience – maintain excellent client service standards through proactively attending to client requests as a professional liaison with clients and business partners. A positive client experience should show in client retention figures.

Mitigate risk by servicing assigned institutional client relationships in compliance with KeyBank policies and procedures, as well as with regulatory and legal requirements.

Leads by example and demonstrates client focus and teamwork towards both clients and KeyBank employees.

Perform/participate in client relationship reviews.

Assist clients with required reporting to various government agencies (i.e., DOL, PBGC, IRS, etc.).

Provide back up to other Trust Associates/Cas.

Assists with processing check deposits, sort, and review mail for the team.

REQUIRED QUALIFICATIONS

2 to 4 years industry experience working with corporate, non-profit, public fund and/or Taft Hartley, Native American clients in administrative capacity or other client service roles.

Demonstrated strong client service skills.

Securities processing and bank operations knowledge.

Excellent analytical, communication (oral and written), interpersonal and problem resolution skills.

Undergraduate degree in business-related field or equivalent work experience.

Strong PC skills, especially Excel, Word, Power Kofax PDF and PowerPoint.

PREFERRED QUALIFICATIONS

Competence with trust/custody, pension, securities lending, commercial banking, operating fund, and charitable plan client needs.

Client consultation/advocate background.

Securities processing and bank operations knowledge.

Public speaking experience.

COMPETENCIES/SKILLS

Personal effectiveness

Communication

Independent problem solving

Decision making/Prioritizing.

Customer service orientation

Occupational / Technical knowledge

Adaptability / Flexibility/Detail orientedCompany Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.