Job Description
Description:
Soleo Health is seeking a Bleeding Disorders Territory Manager to lead and support growth across the Maryland and Delaware markets. Join us in Simplifying Complex Care!
Soleo Health Perks:
Competitive Wages
Mileage Reimbursement & Auto Allowance
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Paid Parental Leave Options
Affordable Medical, Dental, and Vision Insurance Plans
Company Paid Disability and Basic Life Insurance
HSA and FSA (including dependent care) Options
Education Assistance Program
The Position:
The Bleeding Disorders Territory Manager is responsible for enhancing Soleo Health’s hemophilia and other bleeding disorders program by increasing patient referrals, patient retention, and overall customer satisfaction. The Bleeding Disorders Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for the Sales Territory. Responsibilities Include:
Develops new accounts and services existing accounts, obtains new business by planning and organizing a daily work schedule to call on existing or potential referral sources or customers to meet territory and Company Bleeding Disorders financial goals
Educates patients, community members, and physician referral sources about the products and services offered by the Company
Maintains frequent value-added contact (via telephone and in person) with existing and new customers to introduce Company services, provide ongoing support and education, evaluate customer needs, and encourage patient loyalty
Actively engages in continuous learning and is viewed as an industry expert and trusted advisor to patients and customers
Monitors competition by gathering current marketplace changes and opportunities
Maintains contact database and relationships of HTC, Mfg, Product, Chapter, and additional bleeding disorders community resources using the Company CRM system
Keeps management informed by submitting activity and results reports, and territory business plans work plans
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
Participates in bleeding disorders local, regional, and national events, and professional organizations to increase company visibility and to achieve sales and profit goals
Actively follows a comprehensive results-driven strategy in order to meet or exceed established patient recruitment and retention goals
Leverages understanding of the healthcare market and relies on interpersonal relationship-building skills to effectively recapture former patients
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Requirements:
Bachelor’s Degree or the equivalent industry experience.
Minimum of five (5) years health care experience including three (3) years in a sales or customer advocate role.
Broad knowledge of bleeding disorder community, specialty pharmacy and infusion sales and customer service experience.
Driven to produce results, works independently, self-starter, team player, communicates effectively with internal team members, problem solver, and passion to make a difference.
Customer Service, Motivation for Sales, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo’s Core Values:
Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
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Full-time