Solutions Architect - IT Systems & Platform Integration

Job Description

At Sangoma, we power the future of business communications with innovative, scalable, and reliable solutions. From voice, video, and messaging to networking and security, our all-in-one platform keeps businesses seamlessly connected—anytime, anywhere. With a commitment to providing advanced and integrated UCaaS solutions, Sangoma offers a unique range of services designed to meet the evolving needs of businesses. In this role, you will leverage your extensive knowledge of IT systems and platforms to design and implement comprehensive, scalable solutions that seamlessly integrate with our products. You will play a critical role in driving technical initiatives and will collaborate with various stakeholders to ensure the successful delivery of integrated communication solutions.

Your Role:

Design and implement scalable solutions that integrate various IT systems and platforms with Sangoma's products.

Collaborate with customers, engineers, and project managers to gather requirements and present effective architectural solutions.

Conduct feasibility studies and prototyping to evaluate the integration of new technologies.

Provide technical guidance and leadership throughout the development and implementation phases of projects.

Document architectural designs, integration processes, and system configurations for future reference.

Stay current with industry trends, emerging technologies, and best practices related to IT systems and platform integration.

Engage in solution reviews to ensure consistency and alignment with Sangoma’s strategic goals.

Requirements

4 - 6 years proven experience as a Solutions Architect, with a focus on IT systems integration.

Strong understanding of cloud platforms, networking, and telecommunications.

Experience with integration methodologies and tools (e.g., APIs, ETL, middleware).

Ability to analyze complex systems and troubleshoot integration challenges.

Excellent communication, presentation, and interpersonal skills.

Proven ability to work collaboratively with diverse teams and stakeholders.

Practical experience with at least two of the following: Salesforce - CRM, NetSuite - ERP, CPQs, billing or payment systems.

Working knowledge of system integration frameworks such as ESBs, API Gateways and Event Driven Architecture.

Understanding of APIs (REST/SOAP), JSON/XML, authentication (OAuth2, API keys), and ETL pipelines.

Relevant certifications (e.g., AWS Certified Solutions Architect, TOGAF) are a plus.

Bachelor's degree, preferred.

What We Offer:

Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period

Matching 401K program - 100% match on 4%.

Employee Stock Purchase Plan after one year of service.

Flexible Time Off & Company Holidays

Entrepreneurial work environment partnered with high growth career opportunities

Our culture thrives on trust, collaboration, and a passion for customer success. At Sangoma, you’ll find the agility of a startup with the stability of a profitable, publicly traded company. If you're looking to make an impact, grow your career, and be part of a team that values integrity, accountability, and teamwork, we’d love to meet you.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

Full-time