IT Deskside Engineer - Tucson, AZ

Job Description

**This is a full-time 1099 contractor role payable at $30 per hour**

Position Overview

We are currently seeking a dedicated IT Deskside Engineer to join our team at our Tucson, Arizona site. This is an onsite role that requires hands-on support and troubleshooting for a variety of end-user computing needs. The ideal candidate will possess a strong foundation in computer diagnostics, Windows operating systems, and basic networking principles, with the flexibility to assist with mobile devices and hardware support as required.

Key Responsibilities

Provide deskside technical support for hardware, software, and peripheral issues.

Diagnose and resolve technical problems on desktops, laptops, and mobile devices (Windows 10/11, Apple iOS, Android).

Perform hardware replacements, upgrades, and system imaging.

Support users with Windows 10/11 operating system-related issues.

Troubleshoot basic network connectivity issues, including wired and wireless networks.

Provide support for mobile device configuration and troubleshooting when needed.

Offer assistance for conference room equipment and A/V systems (experience preferred but not required).

Collaborate with the IT support team to ensure seamless technical support and service delivery.

Preferred Skills and Experience

Proficiency in computer diagnostics and troubleshooting methodologies.

Solid understanding of Windows 10 and Windows 11 environments.

Basic knowledge of network principles (TCP/IP, Wi-Fi connectivity, VPN troubleshooting).

Experience with mobile device setup and support (Android, iOS).

Exposure to conference room technology and audio/visual systems is a plus.

Familiarity with Apple hardware, macOS, and the broader Apple ecosystem is highly desirable.

Candidate Profile

Strong analytical and problem-solving skills.

Customer-service oriented, with the ability to communicate technical information clearly to non-technical users.

Self-motivated and able to work independently in an onsite environment.

Adaptable and willing to learn new systems and tools as required.

Working Conditions

Full-time, onsite position at our Tucson, Arizona location.

May require lifting and moving of computer hardware and related equipment.

Occasional after-hours or weekend work may be required for system maintenance or upgrades.

Pay: $30 per hour

Shift: Monday - Friday; 40 hours per week

Immediate start pending successful interview and relevant checks

Full-time