Program Manager

The Savannah River Nuclear Solutions (SRNS) Telecommunications Operation & Maintenance (O&M) Services (TOMS)Program Manager plays a vital role in ensuring SRNS mission readiness by aligning infrastructure with both current operations and future demands. The PM is instrumental in supporting DOE and SRS on-site mission execution. Our team thrives on solving the most complex telecommunications challenges, ensuring seamless and effective mission performance. Leveraging decades of expertise, we provide critical operations and maintenance support for telecommunications and network IT across multiple DOE and NNSA sites, driving operational excellence and mission success.

Responsibilities:

Responsible for continued daily on-site operations of the SRNS DOE/SRS subcontract.

Responsible and accountable for the overall direction of the implementation, operations, and maintenance supporting the SRNS TOMS Program.

The primary point of contact for SRNS and DOE/SRS personnel is to quickly address issues, provide status of operations and current projects, and ensure that service levels are met.

Oversight, recruitment, and management of all aspects of the program, including service delivery, technology refresh, safety, and quality issues.

The primary point of escalation for the SRNS management team is as follows: Primary responsibility for the financial management of Operations and Management and Enhanced Modification Services for the SRNS TOMs contract.

Manage all aspects to include install, demonstrate functionality, operate, repair, maintain, and provide ongoing support training, maintenance, engineering, and operational services, as defined in this SOW, for the efficient operation of the telecommunications system to include complete required Moves, Adds, and Changes (MAC) to equipment and associated station wiring and systems configurations.

Staff and maintain Cisco Unified Communications System (CUCS) for the various applications to support helpdesk call centers and video conferencing while mitigating platform vulnerabilities.

The PM will provide guidance to the SRNs on emerging technologies to include network IT, voice communications, and other related technologies for the improvement of the site and the end users.

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