Server - Granger's Upscale Restaurant

GRANGER'S RESTAURANT & BAR

RESTAURANT SERVER: JOB DESCRIPTION

INTRODUCTION

Located in the heart of Houston’s museum district, Granger's is an upscale-casual neighborhood restaurant and bar that specializes in serving classic American cuisine alongside signature cocktails and carefully selected wines in a dining room filled with old-world charm and timeless décor.

Granger’s strives to create a comfortable atmosphere where our guests can focus on relaxing with friends and family, knowing that their every need will be thoughtfully taken care of. Everything on the menu is prepared from scratch daily and is elegantly presented.

Paying homage to both the family name and the incredibly diverse neighborhood in which owners Ryan and Josephine Granger have successfully operated two fast-casual concepts, Bodegas Tacos Shop and Fia’s Pizzeria, for the last 18 years, Granger’s aims to continue serving this historic area of Houston for years to come.

Granger's is looking for great people to lead its opening team. This is an extremely exciting time! We are looking for team members who embody our vision of a dining experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.

COMPENSATION RANGE

$2.13 an hour plus tips

BENEFITS

Paid Training

Employee Discount

RESPONSIBILITIES

Treat all team members and guests with respect at all times

Provide attentive and personalized service to guests, ensuring their dining experience exceeds expectations

Make recommendations based on guests preferences

Deliver accurate orders to kitchen, delicious food to our tables and deliver on our promise to provide exceptional service to each and every guest

Mastery of the menu, including ingredients, preparation methods, and wine pairings, to provide recommendations and answer guest questions

Maintain clean and organized work space.

Complete any and all opening, closing, and running duties as assigned

Collaborate with team members to provide excellent service

Ensure all table settings are properly appointed and ready for service

Handle guest inquiries, concerns, and complaints professionally and promptly escalate to management when necessary

Follow all safety and sanitation protocols to maintain a clean and safe dining environment

Uphold high standards of professionalism, grooming, and uniform appearance at all times

Be present, aware, and engaged

REQUIRED TRAINING/ EDUCATION/EXPERIENCE

Minimum of 1 year restaurant experience

Must be 18 years or older

Available to work 20-30 hours per scheduled week

Excellent communication and interpersonal skills, with the ability to engage and connect with guests

Knowledge of fine dining service procedures, including proper table setting, wine service, and menu presentation, is preferred but not required.

Strong attention to detail and ability to multitask in a fast-paced environment

A genuine passion for food, beverages, and delivering exceptional dining experiences

Ability to work flexible hours, including evening, weekends, and holidays

Experience using POS (Point of Sales) System

Proper cash handling and payment processing

Possess a professional demeanor, maintaining composure and grace under pressure.

Must adhere to dress code and grooming standards

Must have current unexpired food handler and TABC seller certifications

Must have reliable transportation

MINIMUM QUALIFICATIONS

Passion for food and beverage

Positive attitude, and solution oriented

Self-motivated and self-aware

Able to stand for 10 hours at a time

Able to operate in a fast-paced, high-volume environment

Takes initiative and has a sense of urgency

Available to work weekends

Able to lift 25 pounds

Good hearing for accurate communication skills

Emotional intelligence

Must be able to physically carry out the position requirements

SCHEDULE

Day shift

Night shift

Evening shift

Holidays

Flexible schedule

This position reports to Management.

HTX Restaurant Group was established in 2005 with the opening of its first restaurant, The Park Grill in the Houston Museum District. Shortly after, the Park Grill began catering its American food fare like breakfast buffets, casseroles, wraps, panini’s, sandwiches, salads, and soups into the Texas Medical Center.

Since then the HTX RG’s culinary team has grown and created several new food concepts, Bodegas Taco Shop and Fia's Pizzeria. These are both brick and mortar restaurants that offer unique menus to our dine-in guests as well as our catering customers. The key to all these concepts is the variety now offered to our neighbors and catering clientele.

The HTX Restaurant Group is looking for great Leaders! This is an extremely exciting time. We are looking for team members who embody our vision of a dining experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.