Collections Clerk

Job Description

We are looking for a dedicated Collections Clerk to join our team on a long-term contract basis in Long Beach, California. In this role, you will play a key part in managing and improving the collections process while ensuring compliance with company policies. This position offers an excellent opportunity to contribute to the financial health of our organization within the water industry.

Responsibilities:

• Review collection reports to monitor outstanding balances and assess the effectiveness of current collection strategies.

• Conduct audits of overdue accounts to ensure all collection efforts have been properly executed before assigning them as bad debt.

• Submit delinquent accounts to legal representatives for further collection actions when necessary.

• Organize and maintain correspondence and documentation related to collections activities.

• Collaborate with internal teams to streamline collection processes and improve efficiency.

• Provide timely updates and reports on collection activities and account statuses.

• Communicate with clients to resolve payment discrepancies and negotiate payment plans.

• Ensure compliance with all company policies and legal regulations during the collection process.

• Identify opportunities to enhance collection policies and recommend improvements.• Proven experience in commercial collections, preferably within a similar industry.

• Strong analytical skills to review reports and assess collection strategies effectively.

• Familiarity with auditing practices and procedures for delinquent accounts.

• Excellent organizational skills to manage correspondence and maintain accurate records.

• Ability to communicate clearly and professionally with clients and internal teams.

• Knowledge of legal regulations and best practices in the collections process.

• Proficiency in relevant software tools and systems for tracking and reporting collections.

• A self-motivated and detail-oriented approach to handling complex account issues.