Bilingual Front Desk Coordinator

Job Description

We are looking for a bilingual Front Desk Coordinator to join our team on a contract basis in Lynn, Massachusetts. In this role, you will serve as the first point of contact for guests and provide administrative support to ensure smooth daily operations. This position requires strong customer service skills, attention to detail, and the ability to communicate effectively in both Spanish and Haitian Creole.

Responsibilities:

• Welcome and assist guests, students, and parents in a detail-oriented and friendly manner.

• Manage incoming and outgoing mail efficiently.

• Input student absences and maintain accurate attendance records.

• Answer and direct calls using a multi-line phone system.

• Provide administrative support, including organizing files and handling data entry tasks.

• Utilize Microsoft Word, Excel, and Outlook to complete daily responsibilities.

• Address inquiries and resolve issues with a focus on excellent customer service.

• Assist in coordinating front desk activities to ensure smooth operations.• Proficiency in both Spanish and Haitian Creole is required.

• Experience in administrative support or front desk roles is preferred.

• Strong interpersonal and communication skills.

• Ability to efficiently handle multi-line phone systems.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• Excellent organizational skills and attention to detail.

• Strong customer service orientation.