Functional Consultant Billing (United Kingdom)

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience within the Billing domain.

*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.

As our Functional Consultant, you…

are the link between Business and IT

manage customer expectations, and translate Business & Functional requirements into application solutions

attend workshops & meetings with the customer onsite

follow up on testing and guarantee quality of the solution

contribute to the further evolution of the Itineris standard UMAX solution

take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)

also collaborate closely with the Project Manage r and Service Delivery Consultants

participate in the project progress meetings and proactively i dentify risk areas

apply your expertise to deliver high quality consulting services to new and existing customers

continuously develop and extend your knowledg e within the Utility market, and transfer knowledge to other colleagues

Our ideal candidate…

has strong analytical skills (master’s degree or equivalent through experience)

experience with Billing processes is a MUST

has at least 4 -7 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations

is expert in identifying business requirements and has an excellent understanding of customers’ business processes

experience with Microsoft Dynamics 365 is a 'plus'

has excellent oral and written communications skills

is willing to travel - depending on the project implementation phase - to the client (Reading area)

is a dynamic team player with true problem-solving mentality

is hands-on, likes to take initiatives and is driven by quality

is 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments

We offer you...

a warm welcome ! Enthusiastic colleagues will help you integrate and quickly feel at ease with us

to gain valuable experience in a fast-changing technological market

in-depth initial training, long term career development and personal growth

an attractive & competitive salary with fringe benefits

an excellent work-life balance

and… a lot of ‘fun ’ moments!

Job Type: Part-time