Business Development Representative (BDR) - Onsite

fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Location: Onsite daily in the Rockville, Maryland, office

The Business Development Representative (BDR) is a part of the Revenue Operations team. A successful BDR generates new business opportunities by finding and qualifying leads, making initial contact with potential buyers, and support to nurture these leads. The BDR focuses on expanding fusionSpan’s customer base through various outreach strategies.

Responsibilities:

Lead Generation and Prospecting

Research and identify nonprofit and association prospects that align with fusionSpan’s services

Initiate outreach through cold calls, emails, LinkedIn, and other channels

Maintain accurate records of lead activities and stages in Salesforce CRM

Initial Outreach and Qualification

Make first contact with prospects and gather key information about their needs

Qualify leads based on alignment with fusionSpan’s solutions and target markets

Schedule discovery calls or demos for senior team members as needed

Collaboration and Nurturing

Work closely with the Revenue Operations team to support lead nurturing strategies

Ensure smooth handoff of qualified leads to Account Executives or Solution Architects

Help maintain a healthy, data-driven sales pipeline

Tracking and Reporting

Track activity and KPIs regularly to assess performance and optimize outreach

Contribute to pipeline reports and provide insights on lead quality and conversion trends

Qualifications (Required):

Experience working with nonprofits, associations, or mission-driven organizations

Familiarity with Salesforce CRM or Salesforce-based solutions

Understanding of AMS/CRM implementation cycles or digital transformation services

Qualifications (Preferred):

Experience in an AMS or CRM implementation business

Experience with Salesforce or Salesforce-based or related products is strongly preferred

What We Offer:

Health (PPO), dental, and vision plan – 100% covered for employee

Long/Short-term disability insurance – 100% covered for employee

Life and AD&D Insurance – 100% covered for employee

401K with up to 5% matching contribution

15 days of paid vacation – increases with tenure

10 paid federal holidays

12 weeks for parental leave