Guest Relations Manager
Description:
Job Title: Guest Relations Manager
Location: Qatar
Job Type: Full-time / Contract
Company: A Prestigious 5-Star Resort in Qatar
Salary: Depends on experience
Job Description:
A leading 5-star resort in Qatar is hiring a Guest Relations Manager to elevate the guest experience through exceptional service and communication. The successful candidate will be passionate about hospitality, and have strong experience working in the GCC.
Key Responsibilities:
Ensure smooth guest experiences from arrival to departure
Handle VIP guests, special requests, and service recovery situations
Coordinate with departments to ensure high service standards
Supervise and train guest relations team members
Maintain guest preference profiles and feedback records
Qualifications:
2-3 years of GCC experience in a similar hospitality role
Arabic-speaking is a plus; non-Arabic speakers also welcome
Strong interpersonal and problem-solving skills
Professional appearance and excellent communication
Open to male and female candidates
Benefits:
Salary based on experience
Free housing
Free transportation
Free meals
Standard benefits as per Qatar Labor Law
Be part of a luxury resort committed to exceptional guest service. Apply today!