Infusion Center Supervisor (Full-Time)

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life…

Wondering what a day in the life of an Infusion Center Supervisor at The Iowa Clinic might look like?

Under the direction of the Director, the Infusion Center Supervisor coordinates and supervises patient care, daily operational activities, scheduling of staff, regulatory compliance, patient safety, high standard of customer service, and quality within the Outpatient Infusion Center environment. Ensures efficient and effective Center operations and compliance with regulations, certifications, and policies. This is a working supervisor position. Monday, Tuesday and Wednesday you will act in the Supervisor role, and Thursday and Friday working with patients.

Job Duties and Responsibilities

Interviews, orients, trains, schedules, supervises, evaluates, disciplines, and terminates staff in compliance with Human Resource policies and procedures. Consistently interprets, applies, and follows Human Resource policies and procedures. Approves, or oversees approving of, employee worked hours and forwards employee and physician payroll information to Human Resources for processing.

In collaboration with Director, assumes accountability for maintaining high-quality, cost-effective services within budgetary guidelines. Schedules and facilitates meetings with staff and physicians regarding the Infusion Center

Receives patients, explains procedures, checks vital signs, and administers therapy, monitors reactions, and reports to physicians

Ensures all appropriate Prior Authorization is complete and documented for proper payment to the Infusion Center

Manages overall daily operational activities of the Infusion Center

Extensive knowledge of departmental processes.

Communicate effectively with Physicians, leaders, and staff

Demonstrates the ability to identify problems quickly and plan for a meaningful solution

Works alongside nursing staff on a regular basis for Infusion Center infusions.

Promotes a positive, professional image of the organization internally and externally

Regularly attends and presents at management and specialty specific meetings

Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures.

Promotes a positive, professional image of the Infusion Center, The Iowa Clinic both internally and externally. Promotes positive interpersonal relations and serves as a role model with all personnel.

Knowledge, Skills and Abilities Required:

Demonstrated ability to effectively communicate with people from diverse professional, educational and lifestyle backgrounds both orally and in writing.

Ability to project a friendly, caring, professional attitude in communication with patients, staff, physicians and the general public.

Ability to read and write legibly and understand/follow written and verbal directions.

Must demonstrate ability to utilize effective decision-making and problem-solving techniques.

Ability to work independently and interdependently.

Requires organizational and self-motivational skills in prioritizing and managing multiple tasks with limited supervision.

Must possess skills to operate business office machines, i.e., computer, fax and photocopy equipment.

Ability to remain calm, cheerful and professional in stressful situations and focused amid constant interruptions in a fast-paced environment.

Ability to retrieve from both alpha and numeric filing systems.

This job might be for you if…

Minimum Job Qualifications

Education: Associate’s degree in Nursing Program required, BSN preferred

Licensure/Certification: RN license, BLS certification (American Heart Association required), ACLS

Work Experience: 3 years RN experience in preferably with Infusion Center

experience or Critical Care experience. Previous supervisory

experience preferred

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What’s in it for you

One of the best 401(k) programs in central Iowa, including employer match and profit sharing

Employee incentives to share in the Clinic’s success

Generous PTO accruals

and paid holidays

Health, dental and vision insurance

Quarterly volunteer opportunities through a variety of local nonprofits

Training and development programs

Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on

Monthly departmental celebrations, jeans days and clinic-wide competitions

Employee rewards and recognition program

Health and wellness program with up to $350/year in incentives

Employee feedback surveys

All employee meetings, team huddles and transparent communication