Sr. Business Analyst

JPC Partners is looking for a Senior Business Analyst that will focus on project documentation and business analysis support of various initiatives. This individual will interact with the business users, gather and document As-Is and To-Be processes and requirements, as well as to document application dependencies, and provide improvement recommendations.

Specific responsibilities will include but, not be limited to, requirements elicitation, documenting requirements, supporting changes by creating change tickets and making sure the necessary release individuals complete the changes, and creating process flow and written documentation. The role will include working with the team, stakeholders, and vendors to ensure that the business analysis documentation is correct, complete and detailed. Ability to create, coordinate, and maintain a project backlog in Agile methodology.

Customer Satisfaction

Develop a deep understanding of the business functions and processes

Document, review and update business process requirements based on client’s feedback

Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions

Serve as a business liaison between client and project teams

Establish, monitor and maintain high client satisfaction levels

Document and track problems in client business systems or processes to provide recommendations for future efficiencies Responsibilities

Analyze, review, and document current structure and use cases of the application or process; Analyze and document current application dependencies

Serve as a business liaison between clients and project teams to help understand user interaction

Assist project manager in better understanding information gathered about user experience

Assist business clients in developing requirements for future use cases

Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks

Manage change requests to completion

Track required tasks through completion

Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed

Develop process flows as needed

Strong communication skills in working with a team and providing in time updates to project manager. Skills and Experience

Most recent roles should show increasing responsibility as BA in agile and waterfall environment; Familiarity with Agile methodology Skilled at analyzing data and processes

Skilled at documentation best practices such as using revision history/version control/requirement unique identifier

Detail oriented

Ability to lead assigned tasks to completion

Excellent requirements gathering skills and experience

Listening to customers and understands their current processes and needs; Experience in process design and/or documentation; Experience using Visio or equivalent process mapping solutions

Ability to work independently, with minimum supervision; Can manage workload and priorities

Experience in developing business analysis deliverables like requirements document, As-Is and To-Be process diagrams, use cases, traceability matrix, data dictionary, business rules, meeting notes, etc.

Experience working on cross-functional teams, on projects in a matrixed environment

Experience working with business and technical staffs to define, document, and track software requirements and design; Can manage difficult stakeholders

Willing to learn new things and share knowledge to others; Proactive; Resourceful

Experience working on a third party implementation

B.S. degree in computer science, management information systems, Business Administration, or equivalent experience Preferred Skills and Experience

Experience using JIRA and Confluence

IIBA certification