Floating Leasing Manager

Travels to and assists at communities throughout the assigned region/area. Performs all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency.

Requirements

The ability to travel to properties throughout the assigned region/area and ability to work at an assigned property for a length of time deemed necessary by Regional Property Manager and/or Director of Operations.

Demonstrates ability to work independently and hit the ground running in new environments with minimal training.

Provides feedback and reports to Regional Property Manager on opportunities for improvement at visited sites, including leasing strategy, operations, and resident experience.

Acts as liaison between the site team and regional leadership to ensure continuity in leasing standards and practices.

Provide leadership and training to the leasing team.

Provide additional support to the leasing consultants which includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, completing move-in paperwork and procedures, assisting residents throughout their residency, assisting in outreach, shopping competitive properties and preparing a market comparison grid and participating in any outside marketing events as required.

Promptly responds to phone calls and emails from guests.

Reviews unit availability and record all traffic in the computer on a daily basis.

Walks tour paths, vacant units and make-readies on a daily basis to ensure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.

Gathers information to learn about property, surrounding community, and competition

Uses the guest card to ascertain the needs and qualifications of every guest.

Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.

Follows up with each guest a minimum of five times.

Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval. Contact applicant to confirm approval or denial of application within 24 hours.

Schedules lease signings within 24 hours of approval. Completes lease agreement and collects rental deposit.

Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.

Marketing: Assists in mailing outreach; Distributes flyers and letters to residents if necessary; Shops competitive properties and assists manager in preparing a market comparison grid; Participates in any outside marketing events as required.

Records all resident correspondence and submit to manager for review.

Assists manager with any requested work to be done on the property.

Promotes resident retention programs.

Maintains courteous communications with residents, applicants and representatives of other companies.

Adheres to federal and state Fair Housing Laws as well as all company policies.

Supports team in achieving the goals of the property.

Maintains a “team spirit” and works well with the entire staff.

Demonstrates flexibility with hours and days worked.

Inspect the condition of premises periodically and arranges for necessary maintenance.

Other duties as assigned.

Qualifications:

Essential:

A minimum of two years of leasing and/or relevant sales experience.

Strong computer skills and proficiency in Microsoft Word and Excel.

High School Diploma.

Valid drivers’ license required, along with good driving record and auto insurance.

Preferred:

Prior management experience

Knowledge of Property Management Software

CALP designation (Certified Apartment Leasing Professional) or other industry designations.

Degree from an accredited college or university.