Coordinator, Campus Bookstore

Description

This position is responsible for the overall management and daily operations of the campus bookstore. This position will participate in long-range planning, development, problem solving, and staff development for the campus bookstore. Responds to inquiries from college departments, the community, and/or external agencies.

Examples of Duties

Essential Duties

Prepares and implements operating plans for bookstore operations. Drives plans to execution, analyzes store financials, interprets trends, and makes recommendations to the Vice President, Administrative Services regarding how to positively impact future sales/expense opportunities.

Serves as liaison between the college and internal/external auxiliary vendors to ensure contract compliance.

Identifies key talent and is responsible for recruiting, training, coaching and development of full-time, part-time, and contractual employees.

Communicate with sales representatives to obtain information on new items for resale, negotiate pricing, and order items.

Ensures all back-office functions, including the preparation of invoices, process of chargebacks and coordination of stock shipments are completed in accordance with standard practices and procedures.

Reviews enrollment numbers, history, inventory levels and current adoptions in order to ensure appropriate quantities for purchase and to buy back. Interacts with faculty and others as needed to gain access to adopted titles for upcoming semester far in advance to maximize profit.

Acknowledges and clarifies inquiries, requests, or complaints to ensure needs are identified, documented and addressed.

Coordinate and perform fiscal year-end inventory.

Prepares annual budgets and monthly financial and performance reports.

Oversee preparation of daily deposit and proper cash handling and control.

Manages the visual presentations to create an exciting sales environment for customers.

Works under periodic supervision and makes decisions within broad parameters established for the position; involves understanding and interpretation of NCCCS and/or College guidelines/policies.

Position approves expenditures less than $2,500

Contributes to the College Vision, Mission, & Values

Performs other duties as assigned.Supervisory Responsibilities

Supervises any part-time or full-time bookstore staff.

Typical Qualifications

Minimum Qualifications

Education and Experience:

Associates Degree in Business Administration or at least 3 years of retail management experienceKnowledge, Skills, and Abilities

Strong written and verbal communication skills

Attention to detail and accuracy

Willingness to learn and be a team player

Understanding auditing and reporting guidelines

Computer proficiency using Microsoft Office

Ability to multi-task and work independently

Possess excellent customer service skills

Supplemental Information

Institutional Competencies

Promote a common purpose consistent with stated College goals and demonstrate a commitment to students and the learning environment.

Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks.

Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.

Provide quality customer service by creating a welcoming and supportive environment.

Present a professional image in word, action, and attire.

Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles.

Conduct oneself in a manner consistent with the College’s standards of ethical conduct.

Apply effective techniques to create working relationships with others to achieve common goals; successfully communicate and collaborate with others to achieve goals.

Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

Performs other job-related duties as assigned in support of the College’s goals and core values.Physical Demands

This job requires continuously talking or hearing, frequently standing and frequently walking, and lifting up to 25lbs.

Working Conditions

Work involves some exposure to moderate risk of accident or exposure to blood and/or bodily fluids and requires following basic safety precautions. Handling moderate weight objects.

Health and Safety Standards

All employees of Piedmont Community College who must enter an outside agency for the purpose of their work will be expected to adhere to the health and safety standards of that agency. This includes background checks, vaccinations, or any other requirements set forth by the agency.