Management Analyst

The Position

Management Analyst

The City of Ontario is seeking highly motivated individuals with a passion for public service, a positive attitude, and a commitment to providing the highest level of customer service to join the team as a Management Analyst. The Management Analyst works with various City teams and consultants in building relationships, making important operational decisions, and performing analytical and technical duties in the evaluation, development, and administration of City programs. These duties include, but are not limited to, the performance of operational audits, budget analysis, account reconciliation, and year-end reporting.

There is one (1) current vacancy within the Budget Division of the Financial Services Agency and one (1) vacancy within the Broadband Department of the Management Services Agency.

Note: The Management Analyst classification is a common classification that is used in a variety of City departments. This recruitment will result in an eligibility list to meet the current and future staffing needs of departments with openings in this classification.

The successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.

The Ideal candidate and Best Fit for this position will possess:

Strategic Mindset: A growth mindset and the ability to see the big picture as it relates to broader organizational and department goals.

Written and Verbal Communication: Excellent written and oral communication and comprehension skills to effectively convey and present complex information to various stakeholders, including municipal staff, elected officials, and the public.

Critical Thinking and Analytical Mindset: Outstanding analytical skills and an innovative mindset. Ability to critically think, identify, analyze and evaluate items when not all information is present and develop effective solutions. Detail and logical oriented with the ability to assess, research, and analyze data. Ability to provide insights and creative solutions for financial decision making, as well as the ability to make independent judgments and decisions based on standard policies and/or procedures.

Budget and Financial Operation: Knowledge of the principles and practices of municipal government financial operations including the ability to accurately prepare and maintain a variety of detail reports, spreadsheets, files, and documents; a good understanding of finance operations including accounting, budget, debt management, procurement, grants, and/or financial reporting. Ability to utilize Microsoft Excel while utilizing Pivot Tables, dashboards, formulas and functions with knowledge of specialized data analysis tools such as Tableau and Power BI. Experience utilizing Enterprise Resource Planning Programs.

Customer Service/Leadership: Strong interpersonal and leadership skills; provide exceptional customer service to internal and external customers; establish and maintain effective and positive working relationships with all levels of employees and the public; and model and practice the highest standards of ethical conduct

Project Management: Leading or supporting initiatives from planning to implementation. Displaying strong organizational skills and the ability to manage several priorities at once.

The following procedures will apply:

Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process.

The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.

The hiring department has the discretion to consider internal applicants on the Eligibility list prior to considering all applicants on the Eligibility list.

The City reserves the right to limit the number of external applications accepted to the first one hundred (100) applications.

Qualified candidates whose qualifications best meet or exceed the requirements of the position and needs of the City will be asked to participate in an Examination process that may include a combination of an in-person Panel Oral Interview, in-person Practical Exam, Training and Experience evaluation, and/or in-person Written Exam.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City’s vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario’s 2025 State of the City video by clicking on the link below as well as the other links to learn more about the City:

State of the City The Ontario Plan

Smart Ontario Downtown Ontario

The Financial Services Agency

The Financial Services Agency provides support services to the citizens and businesses of Ontario, as well as to City Departments, with financial affairs, budget development, procurement, accounting, payroll, and revenue services. The Agency’s service objective is to direct the financial affairs of the City of Ontario, under the direction provided by the Mayor and City Council through their goals and objectives, in a timely, accurate, cost effective, and efficient manner. Financial Services Agency includes the following divisions: Accounting, Accounts Payable, Business License/ Central Cashiering, Budget/Revenue/Grant Management, Accounts Receivable, Investments, Debt Management, Payroll, Purchasing, and Special Districts/Development Impact Fee (DIF) Administration.

Broadband Operational Department

Ontario is one of California's first municipal broadband fiber-optic networks, delivering gigabit internet service to its community through the development of the OntarioNet network. Through the City Council’s visionary leadership and collaborative public-private partnerships, the ambitious initiative has resulted in a vast municipal broadband footprint, providing services to many residences and businesses in the City. The team operates with a customer-first approach and an innovative mindset to develop advanced infrastructure and services. The Broadband Operations Department is a progressive team that builds smart infrastructure to support the community's well-being. Built with a strong sense of purpose, the team strives to deliver equitable and inclusive broadband services to all community members.

Important Background Investigation

Successful candidates appointed to the Ontario Fire Department or Ontario Police Department are subject to a satisfactory background investigation conducted by the Ontario Police Department. The background investigation will include the following: passing of a polygraph test and the successful completion of a post-offer medical exam (including drug screen). Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including if they have: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens, repossessions, and recency); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call the Police Department Background Unit at . The following list describes some areas that are covered in the background investigation:

Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement.

The information supplied regarding your educational history is examined and verified.

You must list a history of your residences.

Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.

Military service records are subject to verification.

The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.

Examples of Essential Functions

The essential functions typically performed by the Management Analyst Classification include the following:

Participates in the research, development, coordination, implementation, evaluation and monitoring of new and existing programs, systems, procedures, and methods of operation.

Prepares, revises, and administers various policies, programs, and standards in support of areas of assignment; conducts research, analyzes data, identifies solutions and makes recommendations to management for appropriate action.

Plans, organizes and coordinates various projects, programs and services involving diverse administrative operations; may administer or manage specific projects, programs and/or services.

Recommends and assists in installing improved administrative methods, procedures equipment and facilities.

Coordinates the work of City staff, vendors and consultants on projects; integrates information needs with other departments.

Develops public information programs, communication materials and other program related materials as assigned.

Responds to requests for information related to statistical, technical, operational, or administrative data.

Coordinates, analyzes, interprets, prepares and monitors financial, operating activity reports, annual and quarterly reports, and related documents.

Creates and maintains financial calculations related to factors such as revenue and expenditures; investigates variances; recommends corrective actions.

Compiles and analyzes data and makes recommendations related to work operations, department policies, and administrative procedures.

Responds to requests for information related to statistical, technical, operational, or administrative data.

Assists in the preparation and review of budgetary recommendations and reports.

Analyzes and interprets financial, operating, and activity reports.

Prepares and maintains a variety of files, logs, spreadsheets and other complex and detailed records.

Calculates fees and expenses, maintains accounting schedules, and prepares financial documents.

Drafts and prepares various forms of contracts and agreements including supporting documentation including specifications.

Drafts ordinances, resolutions, proclamations, press releases, and other documents as assigned.

Participates in various meetings; makes presentations of information as requested.

Other related duties as assigned.

Qualification Guidelines

Education

Equivalent to a Bachelor's Degree in Business or Public Administration or a related field. Additional years of applicable experience may be substituted for education on a year-for-year basis.

NOTE: Proof of education must be provided by way of attachment to your online application. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to attach required documentation may result in the rejection of your application.

Experience

One year of analytical, technical, or administrative experience in budget, accounting, operational research and analysis, report writing, and/or other related experience.

Desirable

Bachelor's Degree in Business or Public Administration, Accounting, Finance, or closely related field.

Previous analytical experience related to municipal government administration including financial operations, accounting, budget management and/or contract management.

When assigned to Police or Fire Department, experience with emergency operations and Incident Command systems.

Background Investigation

Candidates must demonstrate the ability to successfully complete a comprehensive background investigation conducted by the Ontario Police Department when assigned to the Police Department of Fire Department.

Supplemental Information

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

List any relevant experience and education that demonstrates that you qualify for the position.

List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).

Separately list each position held, including different positions with the same employer.A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Supplemental Questions

The information on your application and the supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The information you provide will be reviewed and used to determine your eligibility and to further identify those applicants who are best qualified to continue in the selection process for this position. Incomplete responses, false statements, omissions, partial information or AI-generated responses may result in disqualification from the selection process. Resumes may be attached, but they will not be accepted in lieu of completing the job experience section of the application or the supplemental questions. Responses to the supplemental questions that indicate "see resume" are considered incomplete.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.