Desktop Support Technician

Job Description

Day-to-Day

We are looking for a Desktop Support Technician for a contract to hire position in the Wesst Chester/KOP area. Must be comfortable working in a healthcare environment. This position is 3 days at the West Chester Location and 2 days at the KOP office (days at each office can be swapped depending on need). Training will be held for 4-6 weeks at the Bala Cynwyd location with the Desktop Support team.

This role within the team is an individual contributor and will be the only Desktop Support technician at this location. You must be OK working solo and comfortable being self-managed and self-starting.

Must-haves

3+ years experience as PC/computer technician or similar role

Experience with LAN/WAN networks troubleshooting

Thorough knowledge of computer systems and IT components

Experience working in an enterprise IT environment

Experience in remote PC troubleshooting both Laptop and iPhone

Good knowledge of internet security and data privacy principles

Printer support experience (HP Printers)

Excellent troubleshooting skills

Excellent communication abilities and customer service skills

Exceptional organizing and time-management skills

Plusses

BSc/BA in Computer Science, engineering, relevant field, or commensurate experience

Relevant certifications (e.g. CompTIA A+) will be an advantage

Full-time