AVP Home Finance Operations Manager

Job Description

BASIC FUNCTION

Responsible for coordinating the daily operations of the Home Finance group covering Residential Owner-Occupied, Investment and Home Equity Lending. Scope of loan authority is limited to the discretion of the VP & Director of Home Finance and oversight of the groups Team Leaders, Processing and Sales group.

MAJOR RESPONSIBILITIES

Ensures all loan applications are processed, underwritten, and closed in compliance with regulatory and Bank policies.

Monitors production pipeline with Team Leaders (Underwriting & Closing) & other group staff on an on-going basis for quality, accuracy, and consistent turnaround time.

Assists with the development and implementation of policies and procedures to ensure compliance with industry and internal bank requirements.

Interacts and troubleshoots processing, underwriting, pre-closing, closing, and post-closing audit issues/problems with group staff, borrowers, AMC, and attorneys in order to expedite loan approvals and closings.

Assists in the evaluation and enhancement of the performance and development of group personnel.

Makes recommendations to Vice President regarding ongoing training and continued education of staff.

Collaborates with VP, Mortgage Originations in researching, developing, and preparing the group’s annual operating budget and cost saving measures.

Oversee and manage with other groups the HMDA/LAR process. Ensures that all loan files are updated with the proper data for monthly LAR tracking and year-end HMDA reporting using of Questsoft software.

Administrates all utilized technology applications for the group, i.e., Mortgagebot/Finastra LOS & POS, Laser Pro, and any other embedded solutions administrative requirements.

Performs other duties as assigned by Management as related to the Bank, lending and other Bank functions.

JOB REQUIREMENTS

Education:

College Degree or equivalent related business experience.

Experience:

Minimum of 5 years residential lending originations (Owner-Occupied, Investment & Home Equity) in a retail and/or wholesale banking or Mortgage Banking environment.

Knowledge of FNMA/FHLMC and other secondary lending guidelines.

Working knowledge of secondary market (agency and investors) procedures/operations for residential lending.

Thorough knowledge of compliance regulations and their applicability; including but not limited to Dodd-Frank and TRID.

LOS technical and compliance knowledge is required. Mortgagebot/Finastra POS & LOS & Questsoft a plus.

Proficiency with various software programs including word processing and spreadsheet applications required.

Excellent verbal, organizational, inter-personal and written communication skills.

Strong customer service skills.

Full-time