Customer Service Representative - State Farm Agent Team Member

Job Description

Benefits:

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Join our growing agency, proudly serving the community since January 2023! We are a close-knit team of four, dedicated to providing top-tier service while fostering a fun, supportive work environment.

We offer a competitive salary plus commission, PTO with opportunities to earn more based on performance, and both in-person and virtual sales training. Our team stays engaged with weekly and monthly sales challenges like Bingo and Tic-Tac-Toe, making success both rewarding and fun.

Beyond the office, were actively involved in the community as Chamber of Commerce members, Golf Committee Board participants, and sponsors of local schools and events. If you're looking for a career where you can grow, give back, and be part of a team that values both success and camaraderie, wed love to meet you!

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Andrew Berks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.

Assist clients with policy changes and updates.

Process insurance claims and follow up with clients.

Maintain accurate records of customer interactions.QUALIFICATIONS:

Strong communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Bilingual Spanish preferred.

Full-time