Resort Activities Associate - Seasonal Full-Time

Job Description

This position will be responsible for ensuring guest satisfaction, and maintaining service standards, cash control accountabilities and cleanliness of all associated areas including Activity Center, Movie Theatre, Arcade, Fitness Center, Pools and all outdoor amenities. This individual will be responsible for the successful execution of activities and events by consistently monitoring resort activity programs, special events and entertainment. This individual will work in multiple areas monitoring and providing exceptional customer service in the Arcade, Pools, Amenities, and Fitness Center. This position will perform room inspections throughout property as needed.

This is a seasonal position through September 30, 2025

Must be a minimum of 18 years old

Must be flexible to work between 9am-9pm including Holidays and Weekends

ESSENTIAL DUTIES AND TASKS:

Executing all resort activities and events

Consistent cleaning of Activity Center, Arcade, Pools, Amenities including but not limited to dusting, vacuuming, hosing of decks, pick up trash, sanitizing, window washing, scrubbing tiles, empty and re-bag trash bins

Inspect pool areas daily, including but not limited to, test emergency pool phones, inspect all ladders, handrails, pool deck, floor grates, handicap lifts, first aid kits, life saving devices

Enforcement of rules and regulations in all areas, including occupancy levels and full knowledge of 911 emergency procedures

Performs other tasks as assigned, including room inspections

EDUCATION and/or EXPERIENCE

High School Diploma or equivalent

Proven participation in clubs, sports, volunteerism, or extra-curricular activities strongly desired

Demonstrated experience interacting with children and families

Experience in a theme park, parks and recreation, hospitality or resort environment are desired

Custodial experience preferred

Prior cash handling experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS

Familiarity with water safety, CPR/AED certification a plus

QUALIFICATIONS

Participates in proactive team efforts to achieve departmental and company goals

Carries out any reasonable request by management of which the employee is capable of performing

Ability to follow procedures and guidelines in accomplishing tasks

Ability to be self-directed

Skill in attention to detail

Effectively communicate in English for business and safety reasons

Moderate decision-making is required under limited supervision.

Excellent customer service skills and cash handling experience

Must know how to operate a cash register, POS and adding machine.

Individual must be able to stand for long periods of time, bend climb and lift items in excess of 25 lbs.

Must be able to communicate basic resort information to owners and guests.

Must be able to work weekends, evenings, holidays and a flexible schedule.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Full-time