Service Advisor - Columbus

Job Description

Salary: 10% Individual Gross Commission plus Team Gross %

Service Advisor Columbus, OH

Full-Time Monday Friday Starting at $60,000 + Uncapped CommissionLooking for a place to call home?

If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shopwere a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off.

Were looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location.Why Buckeye?

Family-owned and operated since 2015

Top-rated online reputation

Forward-thinking, tech-savvy environment

Exceptionally equipped and maintained facilities

A fun, positive, and professional team culture

No weekend hourswork-life balance is real here!What You'll Do

Sales & Communication

Recommend services and repairs based on customer goals and technician assessments

Clearly explain technical issues in an easy-to-understand way

Keep customers informed on repair status and timelines

Collaborate with technicians to ensure smooth workflow

Customer Experience

Provide exceptional service via phone, email, text, and in person

Build trust and long-term relationships with every customer interaction

Operations & Admin

Create accurate estimates and invoices

Help with parts ordering, dispatching, and workflow management

Support general shop operationseveryone pitches in where needed!What Were Looking For

3+ years of experience in automotive service writing/sales

Proven track record in customer service and sales performance

Solid organizational skills and the ability to thrive amid distractions

Basic computer literacy (Windows, email, typing, office software)

Strong verbal and written English communication

Valid drivers license and ability to drive various vehicles safelyBenefits & Compensation

Starting at $60,000/year + uncapped commission

Simple IRA with company match

Vision and dental insurance

Alternative health care options (company-paid)

Employee discounts

Paid time off & life insurance

Professional development support

Full-time