SALES ASSOCIATE

Job Description

Position Description: Position Summary

The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

Principal Responsibilities

Acquire and Maintain Customers

Clerical functions, including but not limited to office management and file maintenance

Create price tags

Customer payments and data entry in VersiRent computer program

Greets customers and facilitates in-store sales

Inbound/Outbound sales calls

Maintain professional appearance

Maintains showroom appearance

Resolves customer service concerns as they arise

Responsible for answering phones

All other duties deemed necessary for effective store managementEssential Requirements

Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.

Build and maintain files to company standards and policy

Intermediate math skills

Excellent phone skills

Must be able to explain product features and benefits

Must be able to explain terms of rental/lease agreement to customer.

Must be able to read, write and communicate effectively in person and over telephone

Must be organized

Must be able to work overtime

General Physical Requirements

Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance

Stooping, bending, pulling, climbing, reaching and grabbing as required $14.50 - $15.50 Hourly