Position: Data & Automation Project Manager
Why Open: Additional Project Support Needed
Length: Contract till EOY, probability of extension
Location: Onsite Stamford, CT (4 days onsite, 1 day remote)
Interview Process: 2 rounds via WebEx (1st hiring manager, 2nd VP)
Must Haves:
-4+ years of project management experience
-Prior experience with technical delivery to streamline internal processes & enhancing customer experience:
Automation
Managing data flows
Trend analysis
Programming
Process/ operational improvement
-Prior experience with projects involving large data sets and managing data feeds
-Ability to effectively communicate with both technical and non-technical stakeholders
-Prior experience working with various stakeholders & business units
-Project Management tools: Jira, Smartsheet, PowerPoint, Excel (writing macros), M0365
-Great personality & communication
-Bachelor's Degree
Plusses:
-Programming/analytical background
Day-to-Day:
Insight Global is hiring a Data & Automation Project Manager for a large, telecommunication company in Stamford, CT. This role will be joining the Customer Operations organization within Business Integration. This team is spearheading a program governance project to streamline the customer experience when it comes to system swaps/ upgrades for their residential, apartment, and enterprise customers. This person will be responsible for project management duties while also being able to manage data work flows, process improvement, and trend analysis. Furthermore, this person will be responsible for the technical delivery: managing data feeds, establish automation (system of truth), input in building data system, standardizing processes, and change management.