Program Manager

RESPONSIBILITIES:

Overseeing and maintaining the services provided by Villa de Vida, Inc. for the resident support coordinator (RSC) and activities coordinator (AC) at the housing development, Villa de Vida, Poway

Understanding of current programs in the San Diego area and overseeing the maintenance of a services directory through the RSC.

Attends property management meetings and works with RSC to meet the needs of residents at Villa de Vida, Poway;

Monitoring the community-building activities, education (84 hours or more annually) and enrichment activities service delivery at Villa de Vida, Poway;

Manage (scheduling, payroll and administrative duties) all program staff and sub-contractors for the following programs:

Classes through the City of Poway

Social Club & Summer Fun

Dia de V.I.D.A. & tailored day options

Future support service associated with housing communities

Monitor and assess the quality and effectiveness of services and supports received through an ongoing review/survey process;

Manage data collection, file keeping and reporting as required by funding and/or government agencies;

Create and maintain manuals associated with current programs

Hiring & firing duties along with the assistance of the Executive Director and or Ops manager

Fundraising and grant writing as needed

Attend meetings, conference and trainings as assigned;

Other duties as assigned.

EDUCATION & EXPERIENCE:

· Must have an Associate’s Degree in one of the included or related areas: Nursing, Education/Special Education, Social Services, Behavioral or Rehabilitative Science,

· (4) four-years minimum of direct professional experience in working with persons with disabilities, primarily with persons with intellectual and/or developmental disabilities;

· OR a Bachelor’s Degree in the aforementioned areas plus two-year minimum of direct professional experience in working with persons with disabilities, primarily with persons with intellectual and/or developmental disabilities. Experience can be substituted for required college on a year-for-year basis.

· Must have at least two-years’ experience in a supervisory capacity in field of disability services or related field.

KNOWLEDGE & ABILITIES

· Must demonstrate expertise in creating/implementing best practices service delivery systems regarding employment and supportive housing services to persons with intellectual/developmental disabilities.

· Must demonstrate effective understanding of case management skills and knowledge of referral services (i.e., government benefits, agencies, and services) available for persons with disabilities.

· Must demonstrate knowledge of low-income housing requirements and rules.

· Must demonstrate a capacity for developing, monitoring and evaluating measurable support plans. Support plans need to comply with quality assurance as well as state and organizational standards.

· Must demonstrate a capacity for creating and using assessment tools (formal and informal) and analyzing results.

· Must have experience and knowledge in human resource allocation, leadership, and coordination of people and resources.

· Must have excellent interpersonal relationship skills and experience in working with families, consumers, public and private entities, and volunteers. Must develop effective working partnerships with religious, educational and community groups and institutions.

· Must have excellent leadership skills (i.e., utilizes effective leadership techniques, effective conflict resolution skills, excellent written and verbal communication skills, team management skills, organizational skills, etc.).

· Must have in-depth knowledge of disability accommodations and adaptations, and disability advocacy

· Must be able to work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others.

· Must function effectively in an environment with diverse cultures, multiple perspectives and competing needs.

· Must be an active member of the site team, working collaboratively with the manager and other site staff to meet property needs and resolve resident problems.

· Must be willing to acquire California Chauffeur's license and have good driving record, along with automobile liability insurance as required by California Statutes.

· Must be able to pass CFS and Basic First Aid Certification & Certification in AIDS 101.

· Must report child, dependent adult and elder abuse and neglect according to state law.

REQUIRED

· Computer skills and proficiency in Microsoft Office and Adobe.

· Must have valid California Driver’s license

· Employment background check

· Criminal background check

Strong communication, organizational, analytical and critical thinking skills