Ecommerce Project Manager

C2 client, a global software company specializing in enterprise ecommerce solutions, seeks a full-time, direct hire Ecommerce Project Manager to support their Customer Onboarding and Success team. The Project Manager will play a key role in facilitating communication between internal teams and clients, ensuring successful implementations, and driving delivery excellence. They will also be responsible for managing timelines and deliverables, leading implementation projects, and serving as a strategic liaison between technical teams and client stakeholders.

This role is ideal for someone who thrives in fast-moving, high-accountability environments. They also excel at bringing energy, passion, and ownership to every project.

Start date: ASAP

Duration: Direct hire, full-time (40 hours/week)

Location: Hybrid – Milwaukee, WI area preferred

Compensation: $80,000–$110,000 salary + 10% company performance-based bonus

Benefits: All C2 talent working 30+ hours/week for 30 days are eligible for medical, dental, and optional vision insurance, life insurance, 401(k) with match, and PTO accrual

Technology: C2 talent are expected to provide their own hardware and software for projects and placements unless otherwise specified

Interview Process:

Phone screen with hiring manager

DISC Assessment

In-person interview with hiring manager

2nd round in-person interview with team

Final round in-person interview with owner

Job Description:

The Project Manager will join the Customer Onboarding and Success team, managing technical projects from kickoff through delivery. This role will require a strong background in ecommerce or SaaS software implementations, Agile methodologies, technical project leadership, and customer relationship management. The ideal candidate will be a proactive communicator, organized planner, and problem-solver with a deep understanding of software development processes. They must be comfortable working in a startup-like, fast-paced environment where team members are expected to contribute at a high level, be accountable for results, and own their role from day one.

Responsibilities:

Drive alignment and clarity between offshore/onshore teams, ensuring global collaboration and momentum

Coach and lead with confidence—ensure client and team expectations are exceeded, not just met

Follow through relentlessly—own the success of each launch with a leadership mindset

Define project scope, schedule, and milestones with a focus on timely, high-quality delivery

Lead project meetings, status updates, and progress reporting

Build consultative relationship with clients, providing main point of contact role throughout the implementation process

Collaborate with cross-functional teams to manage dependencies, risks, and solutions

Provide ongoing direction and guidance during onboarding and upgrades

Monitor project plans and align deliverables with product roadmap changes

Identify opportunities for process improvement and contribute to PMO best practices

Qualifications:

2+ years of project management experience in a software development or ecommerce environment

Passion for ecommerce or SaaS technology and process improvement

Strong understanding of Agile, Scrum, and traditional PM methodologies

Must be highly accountable, organized, and credible with both internal teams and external stakeholders

Strong sense of ownership and initiative—able to confidently guide projects while flexing with change

Must be coachable, self-driven, and eager to learn

Comfortable working early morning hours (6–7 am starts are common) and with global teams across time zones

Bachelor’s degree in Computer Science, IT, Engineering, or a related field

Technical acumen to engage with development teams and evaluate risks

Excellent written and verbal communication skills across business and technical teams

Experience managing external client relationships and internal delivery teams

PMP or Scrum Master certification (preferred)

Familiarity with Microsoft Azure (preferred)

Not your type of gig, but know someone who would be interested? Refer a qualified candidate, and if they get the job, you get a signing bonus! (Make sure they mention your name as their referral source so you get your well-deserved credit!)

All candidates must be located and authorized to work in the United States. C2 does not sponsor work visas. No C2C.